
Tom Wood Lexus
Indianapolis, IN
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1,180 Reviews of Tom Wood Lexus
Great job was impressed with service great job was impressed will be back all my question was answered you made feel right at home !!! Thanks impressed will be back all my question was answered you made feel right at home !!! Thanks More
Great Service for a recall! Had my oil changed also. Gave me a loner car. Let me keep loner car over night. Dealer brought my car to my house and picked up loaner. me a loner car. Let me keep loner car over night. Dealer brought my car to my house and picked up loaner. More
My RX 350 was scheduled for its 5000 mile maintenance. As always, all details were handled very professionally - from check-in to completion of service. It’s a pleasure to do business with this dealership! always, all details were handled very professionally - from check-in to completion of service. It’s a pleasure to do business with this dealership! More
Tom Wood Lexus Excellent, prompt service as always, nice loaner, courteous driver.have been with them through four ES350s and have never been disappointed. Will retu Excellent, prompt service as always, nice loaner, courteous driver.have been with them through four ES350s and have never been disappointed. Will return for my next one. More
We have own or have owned 5 Lexus vehicles which have all been serviced at Tom Wood Lexus and the service never disappoints. We love the loaner car program and especially enjoy working with Shanan Jackson. been serviced at Tom Wood Lexus and the service never disappoints. We love the loaner car program and especially enjoy working with Shanan Jackson. More
I always have a pleasant experience. Alex Sweet, my service representative, has gone above and beyond to explain my routine maintenance and recalls required for my vehicle. He is very professional, kno service representative, has gone above and beyond to explain my routine maintenance and recalls required for my vehicle. He is very professional, knowledgeable, and personable. He is an asset to the company. I will be a forever customer! More
My service agent made sure I knew the service that was needed and why. She also researched the best tires for my lifestyle. In addition she made sure that I was informed of my rebates. Great service needed and why. She also researched the best tires for my lifestyle. In addition she made sure that I was informed of my rebates. Great service More
Thank you Dakota Almeida Just bough at 2020 Lexus 350L last week. Love the car. Bought it over the phone through Katrina Jewell while we were in Florida. Excellent job and Just bough at 2020 Lexus 350L last week. Love the car. Bought it over the phone through Katrina Jewell while we were in Florida. Excellent job and follow through. After driving car for two days, had lots of questions about all the electronics in the car. Stopped in to the dealership and Dakota Almeida came out and sat in the car with us for half an hour going over all the systems again and answering our questions. He was knowledgeable and courteous and a very good listener. Felt like we know our car much better after his help. He encouraged us to come back any time. Thanks, Dakota for your help. Great job! More
The Tom Wood Lexus dealership was very customer focused. We were well taken care of. Our sales rep (Michael Word) was excellent. He made us feel comfortable with the purchase of a Lexus es350. He was very We were well taken care of. Our sales rep (Michael Word) was excellent. He made us feel comfortable with the purchase of a Lexus es350. He was very knowledgeable with the car and the dealership's paperwork processes. More
Highly professional and courteous, attentive to client , excellent service in a luxurious waiting area! They treat you like you are the most important person to them. excellent service in a luxurious waiting area! They treat you like you are the most important person to them. More