Tom Wood Lexus

Again, this is like a broken record. LolThey do have a Again, this is like a broken record. Lol They do have a great service. I don’t have to drive on the north side of Indianapolis to get my Lexus serv Again, this is like a broken record. Lol They do have a great service. I don’t have to drive on the north side of Indianapolis to get my Lexus serviced. They travel over 30 miles to pick up my car, and leave a loaner, without charge. I plan to buy another Lexus with them. More

Routine 30,000 maintenance review made an appointment, greeted when I arrived, outlined service requested. The vehicle was ready in about two hours, and they called me when ready. Pi made an appointment, greeted when I arrived, outlined service requested. The vehicle was ready in about two hours, and they called me when ready. Picked it up, reviewed service with the tech and found they had washed the vehicle for me, nice touch. More

Work had to be done at our home and they did a superb job. Arrived in less than 30 minutes! Very impressive! Kyle was very efficient. job. Arrived in less than 30 minutes! Very impressive! Kyle was very efficient. More

Long time Tom Wood customer. Work is always explained and costs are clearly outlined. Service techs never suggest unnecessary work. 2004 LS430 has 200K miles and runs like the day I purchased it. and costs are clearly outlined. Service techs never suggest unnecessary work. 2004 LS430 has 200K miles and runs like the day I purchased it. More

We were helped immediately and frequently updated on the progress of the service requested. Cody Shuler the customer representative was very knowledgeable and explained everything to us. progress of the service requested. Cody Shuler the customer representative was very knowledgeable and explained everything to us. More

I will always be a proud Lexus owner! Their service dept is second to none. They are always very professional and never have I experienced anybody with a bad attitude. Keep up the good wrk. is second to none. They are always very professional and never have I experienced anybody with a bad attitude. Keep up the good wrk. More

Service good, and consistent as always I know the dealership is working with a skeleton crew given the circumstances, and performed well. Communication was a bit less consistent than usual I know the dealership is working with a skeleton crew given the circumstances, and performed well. Communication was a bit less consistent than usual, but understandable. Brett did a good job! More

Service department was on time in picking up car and providing a vehicle. This was first service basic oil change and inspection was timely and vehicle was delivered back to our home ahead of schedule providing a vehicle. This was first service basic oil change and inspection was timely and vehicle was delivered back to our home ahead of schedule 👍 overall 5 star. More

Worked with Cody in the Service Dept. He was easy to deal with and kept me informed as to the status of the repair work. with and kept me informed as to the status of the repair work. More

Alex and his staff did an amazing job. Not only was it a job well done, but my car came back spotless. You guys rock! job well done, but my car came back spotless. You guys rock! More