Tom Wood Lexus

When I had to bring my car back a day after it was serviced because a tail light had suddenly gone out, Sam got me in and out in under 15 minutes and I was extremely pleased. serviced because a tail light had suddenly gone out, Sam got me in and out in under 15 minutes and I was extremely pleased. More

I have been dealing with Erin since 2011 and she has always been courteous, professional and does a great job listening to the customer. I’m always informed of possible upcoming issues with my vehicle a always been courteous, professional and does a great job listening to the customer. I’m always informed of possible upcoming issues with my vehicle and not pushed or forced to have something done that is not required. I have the utmost trust in her opinion. She is a keeper!! More

My service lasted a little longer than anticipated bc my brake pads needed replacement. I was updated frequently by Cory on the progress of my vehicle and why things were taking longer than we had anticipat brake pads needed replacement. I was updated frequently by Cory on the progress of my vehicle and why things were taking longer than we had anticipated. He also made sure there was nothing I needed. More

My first experience with the service department could not have been any better. Did a 45,000 mile check up immediately without an appointment. Wonderful have been any better. Did a 45,000 mile check up immediately without an appointment. Wonderful More

Was a wonderful experience. Got a great deal and a fantastic car. Everybody was accommodating. The salesman Ryan Garland did a very professional job. I will probably come back for my next car. fantastic car. Everybody was accommodating. The salesman Ryan Garland did a very professional job. I will probably come back for my next car. More

I had my RX350 in for its 20,000 mile service. Excellent service from making my appointment to the return of my vehicle. Bonus is they picked up my vehicle, left me a loaner and returned mine, no need for service from making my appointment to the return of my vehicle. Bonus is they picked up my vehicle, left me a loaner and returned mine, no need for me to take time to go to the dealership! More

battery would not start the car at a shopping center. Car was towed to dealership and determination was made that the battery needed replacing. New battery was installed. All people at the dealership we Car was towed to dealership and determination was made that the battery needed replacing. New battery was installed. All people at the dealership were friendly and helpful. The experience was very positive. Thank you. More

We had a great experience with Michael Word who went above expectations from beginning to end. We are very likely to be long time customers. above expectations from beginning to end. We are very likely to be long time customers. More

Once again my certified preowned Lexus scheduled service was most pleasant! Cody is the best & makes sure of that! He even topped off the tank, Which although it wasn’t but a 1/4 tank, I drive from Lafayett was most pleasant! Cody is the best & makes sure of that! He even topped off the tank, Which although it wasn’t but a 1/4 tank, I drive from Lafayette and this means so much! More

I’ve always received excellent service and Shanon has always given wise counsel and made sure my vehicle was in first rate condition. First class. always given wise counsel and made sure my vehicle was in first rate condition. First class. More