Tom Wood Lexus

Travis K. is AMAZING!! Travis often goes above and beyond for his customers! The entire staff at Tom Wood Lexus in the service department is outstanding. I highly recommend Travis often goes above and beyond for his customers! The entire staff at Tom Wood Lexus in the service department is outstanding. I highly recommend this service department. More

Straightforward and efficient ! My wife and I were working with Katelyn and we found the car that we wanted on the lot. We filled out our credit application and were contacted th ! My wife and I were working with Katelyn and we found the car that we wanted on the lot. We filled out our credit application and were contacted the same day saying that all of the paperwork was ready to be signed. We signed all the paperwork the following day and took delivery of our new NX. The process could not have been easier! More

Excellent Experience for this visit I had a problem with my tire- loosing pressure after a few days. This dealership provided service on an urgent basis and identified the problem as a I had a problem with my tire- loosing pressure after a few days. This dealership provided service on an urgent basis and identified the problem as a valve leak. This was fixed immediately and allowed me peace of mind that there would not be a sudden flat tire More

SC430 Back On The Road My '04 Lexus SC430 had a suspension popping noise. Tom Wood Lexus found the issue and corrected it. They also had my rear headrests fixed and they loo My '04 Lexus SC430 had a suspension popping noise. Tom Wood Lexus found the issue and corrected it. They also had my rear headrests fixed and they look great! More

Consistent excellent service Consistently Best customer service - with maintenance one always wonders if the services are truly needed or they are reaching deep in your pockets Consistently Best customer service - with maintenance one always wonders if the services are truly needed or they are reaching deep in your pockets ... LEXUS always is mindful of emergent vs not on the priority needs for my car - I appreciate that and I trust my specific service manager - Greg wholeheartedly that he is looking for mine and my families safety and longevity of my car. Thanks LEXUS for making great cars and thank you Greg for continued excellent customer service! More

Great Experience! We had a great experiencing purchasing a car at Tom Wood Lexus. Zach did an excellent job explaining everything and didn't pressure us to buy. We are We had a great experiencing purchasing a car at Tom Wood Lexus. Zach did an excellent job explaining everything and didn't pressure us to buy. We are very happy with the car we purchased and enjoyed our experience. More

First time service of Lexus First time for Lexus service....they checked more items than I anticipated. Very thorough. It was part of a service plan purchased earlier in the year First time for Lexus service....they checked more items than I anticipated. Very thorough. It was part of a service plan purchased earlier in the year More

Excellent High quality and excellent customer care, I will recommend everyone to visit the dealership, very organized and total respect for customers time I wil High quality and excellent customer care, I will recommend everyone to visit the dealership, very organized and total respect for customers time I will be back More

Great service Very helpful and professional quick turn around for my 10 thousand mile checkup on time for my apt Would recommend this dealer for sales and service Very helpful and professional quick turn around for my 10 thousand mile checkup on time for my apt Would recommend this dealer for sales and service More

Service Got me in and out very quickly with a loaner car, less than 10 min. The whole experience couldn't have been any better. Would definitely go again. Got me in and out very quickly with a loaner car, less than 10 min. The whole experience couldn't have been any better. Would definitely go again. More