Tom Wood Lexus
Indianapolis, IN
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1,207 Reviews of Tom Wood Lexus
I bought a Lexus. Great team of people, very knowledgeable and very helpful. I had a lot of questions, and they were each answered in a serious and respectful way. Grea Great team of people, very knowledgeable and very helpful. I had a lot of questions, and they were each answered in a serious and respectful way. Great experience. More
Class Act I recently had the pleasure of meeting salesman Joe Brumfield. He is very knowledgeable, truthful and patient. Not pushy Ask for Joe! Won't be sorry I recently had the pleasure of meeting salesman Joe Brumfield. He is very knowledgeable, truthful and patient. Not pushy Ask for Joe! Won't be sorry More
Converted long time Benz guy Professional. Personable. Awesome. After being at this Lexus dealer going to a Mercedes dealer will be like going to Walmart. I have never felt so wel Professional. Personable. Awesome. After being at this Lexus dealer going to a Mercedes dealer will be like going to Walmart. I have never felt so welcomed in other dealerships as I was here. I felt like I was buying the vehicle and not being forced or bullied or pressured into making a decision or even buying the car. Everyone was friendly. I have Never had anyone go over the interior and exterior of the car with me before and that definitely helped once I got the vehicle home. When I was walking the lot I did not have someone on top of me smothering me so the comfort of enjoying car buying was a treat. Overall It was a great experience. I will do it again. More
My experience was great! I worked with Betty Wills. I never felt rushed or pressured to “settle” for a car. She listened and found the car I wanted. Everyone was very frie I worked with Betty Wills. I never felt rushed or pressured to “settle” for a car. She listened and found the car I wanted. Everyone was very friendly and helpful, I wouldn’t hesitate to buy from them again. More
Our buying experience was an enjoyable & pressure free one. Our experience from greeting to driving away in our new Lexus GX470 was outstanding. We first went on line to review the Lexus Certified SUV's to see Our experience from greeting to driving away in our new Lexus GX470 was outstanding. We first went on line to review the Lexus Certified SUV's to see if there were any vehicles in the model & price range we were searching. Upon finding that car, we were contacted & set up a time to see the vehicle. The salesperson, James Gamble assisted us. He was a very outgoing salesperson that made us comfortable & went out of his way to make sure we had all of our questions & concerns addressed. After test driving the vehicle, our Lexus GX460 was evaluated for a trade-in value. Once we decided to move forward with the purchase, we had a preconceived value of our trade-in. We received the trade-in value we were seeking, which allowed us to move forward with the sale. The new car was cleaned & filled with gas & we were on our way. I would recommend Tom Wood Lexus to anyone for a truly pleasurable experience when making this kind of purchase. The entire Lexus staff was wonderful to work with. I cannot see us buying a car from anyone else in the future. More
Excellent service Great friendly service from Gregg Busche. Explain the scope of service brilliantly. Very helpful in explaining the scope of work and benefit of perfor Great friendly service from Gregg Busche. Explain the scope of service brilliantly. Very helpful in explaining the scope of work and benefit of performing 60K mile service on my LS 460AWD..offered loaner vehicle so I do not have to wait at the dealership . Thanks Gregg for loaning me vehicle. More
Excellent salesman The salesman, Michael Word, was excellent and several other employees were also helpful. No one was pushy; everyone was polite. I was treated in a v The salesman, Michael Word, was excellent and several other employees were also helpful. No one was pushy; everyone was polite. I was treated in a very professional way by everyone at the dealership. Everything was explained well by Mr. Word. I think the extra programs that were offered were both useful and, for the most part, well-priced for the coverage. All in all, it was a pleasant experience. More
Quick and Easy It was simple and easy and it felt good. the Saturday visit I had my dog and he was welcomed. that was cool. Thanks for A great new car!! It was simple and easy and it felt good. the Saturday visit I had my dog and he was welcomed. that was cool. Thanks for A great new car!! More
Excellent Great experience in sales n service dept if I could I'd give everyone a 12 plus Thank you all oh and the renovation is beautiful Susy Diaforli Great experience in sales n service dept if I could I'd give everyone a 12 plus Thank you all oh and the renovation is beautiful Susy Diaforli More
New Car Happiness Joe Ingram was extremely helpful and very patient with us. He was very diligent in giving us all of the options and very helpful in helping us to mak Joe Ingram was extremely helpful and very patient with us. He was very diligent in giving us all of the options and very helpful in helping us to make the best decision. This was the purchase of our 4th Lexus and we wouldn't go anywhere else. More














