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Tom Wood Lexus

Indianapolis, IN

4.9
1,207 Reviews

4610 E 96th St

Indianapolis, IN

46240

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1,207 Reviews of Tom Wood Lexus

November 03, 2018

Wonderful support and follow up I’ve never leased a car before and Alex guided me through the entire process with ease. When I had questions about setting up my account, he helped me More

by Mrs. Horsfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Green
October 31, 2018

Great comfortable process My interaction with Zach Soutendijk the sales person was great. He was very knowledgeable and helpful in the process. Kaleb Rader also demonstrated gr More

by LexusNX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb Rader, Zachary Soutendijk
October 30, 2018

Recent service Took care of my issue with little hassle. Erin is always very responsive and works to make sure whatever concern I have is addressed. Thanks More

by NathanB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Maglinte
Oct 31, 2018 -

Tom Wood Lexus responded

Your vehicle is important. We’re so happy you’re pleased with the work we did on yours. Please tell others, and please come back again. We’ll keep you rolling. That’s our job.

October 30, 2018

The advisors are very knowledgeable and curtious. The work done is always done right the first time. I usually work with Shannon, but because she was off I was assigned to Alex. I must say, they are More

by Gene1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Green
Oct 31, 2018 -

Tom Wood Lexus responded

Thank you for taking time to comment. Your opinion matters, and we’re pleased you think well of us. Stop by anytime. We never tire of seeing our customers again.

October 27, 2018

Best premium advisor Joe Brumfield is the most honest and friendliest advisor you could ever asked for. I’ve done 2 lease contracts with him for me and my wife. I’d recom More

by duyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Oct 31, 2018 -

Tom Wood Lexus responded

Good to hear your thoughts. We hope you’ll recommend us to others who are looking for a new vehicle.

October 27, 2018

Excellent Listened to needs, took time to complete work .. did not rush and skip anything. Work was excellent Pricing was very fair and actually less than ex More

by Carman
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Thingelstad
Oct 31, 2018 -

Tom Wood Lexus responded

Vehicle service is important. We’re pleased you’re pleased with the service we provided. Feel free to ask questions and, if you have other vehicles, we can service them, too.

October 26, 2018

Happy service call Shannon is always a treat to work with. She got me a loaner so I wouldn’t miss Bible study. She called me with the status of repairs needed . When More

by Sapphire327
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Jackson Willis
Oct 31, 2018 -

Tom Wood Lexus responded

We’re so pleased our Service Department lived up to your expectations. We are committed to caring for vehicles as well as selling them, and it’s nice to know we’re succeeding.

October 20, 2018

Fantastic experience I really like a fast fair deal where I have to use limited time. They were fast and professional. Easy process that catered to my preferences over t More

by Kaitlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Brumfield
Oct 31, 2018 -

Tom Wood Lexus responded

We’re grateful for your kind words. We hope you will tell others about us, and send them our way. Thanks again.

October 19, 2018

Great experience with Alicia and Alex! First, Alicia was so helpful in getting this process started for us. We were out of state buyers and she kept us up to date on the availability of ou More

by Corey A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alicia Crutcher, Alex Green
Oct 31, 2018 -

Tom Wood Lexus responded

We’re thankful for your positive review. If you know others looking for a quality used vehicle, please send them our way. We promise we’ll take good care of them.

October 18, 2018

Very efficient sales process This is the first time that I've experienced where my Sales Associate, Joe, also walked me through the lease paperwork and final signatures. It was n More

by jtlong25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaleb, Joe Brumfield
Oct 31, 2018 -

Tom Wood Lexus responded

We appreciate your business and your kind words. We hope we can help with your next new vehicle, too.

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