Tom Wood Lexus
Indianapolis, IN
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1,207 Reviews of Tom Wood Lexus
5000 mile check Great people. Always polite and courteous. Alex Sweet s definite keeper. JOE Brumfield followed up with me after my visit. This dealership has got it. Great people. Always polite and courteous. Alex Sweet s definite keeper. JOE Brumfield followed up with me after my visit. This dealership has got it. More
Service I was able to get appointment when I wanted it. I was treated as a VIP and service was done in a timely manner. I will recommend Tom Wood I was able to get appointment when I wanted it. I was treated as a VIP and service was done in a timely manner. I will recommend Tom Wood More
Great dealership, very professional staff Worked.with Mike Word. He is one of the best. Very professional and was a great customer rep during my purchase of a 2018 RX350. Worked.with Mike Word. He is one of the best. Very professional and was a great customer rep during my purchase of a 2018 RX350. More
Smooth, wonderful experience! Efficient, smooth experience!! They helped me with transportation and kept me informed about each step of my service visit! The entire process was han Efficient, smooth experience!! They helped me with transportation and kept me informed about each step of my service visit! The entire process was handled very professionally! More
Attentive They r very attentive to ur individual needs. Helped with website for New Lexus (since I can be technologically challenged at times). Would definitely They r very attentive to ur individual needs. Helped with website for New Lexus (since I can be technologically challenged at times). Would definitely recommend this dealership. Have bought numerous cars here. More
Good experience The sales person was knowledgeable and patient with our questions. Did not feel pressure to purchase. He worked with us on the product so we received The sales person was knowledgeable and patient with our questions. Did not feel pressure to purchase. He worked with us on the product so we received what we wanted. The process for purchasing did take quite a bit of time, which I guess is expected, but the whole event did take five hours from test drive to walking out the door with keys to the car we just purchased. More
Friendly and well organized Easy to make appointment. Greeted immediately upon arrival. Very friendly staff and well organized. Very short wait until courtesy car was ready. Call Easy to make appointment. Greeted immediately upon arrival. Very friendly staff and well organized. Very short wait until courtesy car was ready. Called when car was ready. Great experience and service. More
Seamless and comprehensive The staff was courteous and respectful. The sales person was knowledgeable but not overbearing. The technical staff person exceeded my expect station The staff was courteous and respectful. The sales person was knowledgeable but not overbearing. The technical staff person exceeded my expect station of the allotted time to review car features. Overall good experience. More
Excellent Ms Jackson-Willis is always so professional and efficient in working with me. She makes my experience hassle free and keeps me informed. Shanan is d Ms Jackson-Willis is always so professional and efficient in working with me. She makes my experience hassle free and keeps me informed. Shanan is delightful to work with and goes out of her way to make me comfortable while I wait. Thank you More
Our "always go to experts for Lexus service. Our 2004 GX470 and 2006 SC430 have only been cared for at Tom Wood Lexus, Their quality of service is a big part of why we are Lexus owners! Our 2004 GX470 and 2006 SC430 have only been cared for at Tom Wood Lexus, Their quality of service is a big part of why we are Lexus owners! More














