217 Reviews of Tom Wood Subaru - Service Center
Great service. Quick and courteous. I am always confident that my car is given the best care. Quick and courteous. I am always confident that my car is given the best care. More
Yesterday was my third regular maintenance visit to this dealership and similar to my first two visits I experienced chaos in the service department. When I pulled in my vehicle for service I felt like I w dealership and similar to my first two visits I experienced chaos in the service department. When I pulled in my vehicle for service I felt like I was invisible as even though there were st least 6 young men in the area no one could locate my service agent. Finally someone from the service dept checked in my car and told me where to wait. This is the same lack of customer service I have experienced each time I brought my car in for service. In addition, it was difficult to work and make phone calls since one of the customers in the waiting room had brought in her two large dogs which were barking most of the time I was there. I thought it was strange that they allowed dogs in the waiting area. More
Eric did an excellent job in explaining issues with car, excellent comm. Five star performance excellent comm. Five star performance More
I’ve owned 2 Subaru’s and the level of service at Tom Wood is Outstanding! Wood is Outstanding! More
I am from out of state and needed an oil change for my Subaru. Not knowing where to go I decided to go to the Subaru dealership. I was pleasantly surprised and couldn't be happier with the service I rece Subaru. Not knowing where to go I decided to go to the Subaru dealership. I was pleasantly surprised and couldn't be happier with the service I received. Cameryn was great to work with. Got me checked in and kept me advised as things progressed. The lounge area was great, and while waiting in the show room, the receptionist asked if I needed anything also. More
I went to Tom Wood Subaru today for an oil change and upon inspection it turned out I needed the differential fluid changed too. It’s six years old so I’m not surprised. They got me all fixed up and out upon inspection it turned out I needed the differential fluid changed too. It’s six years old so I’m not surprised. They got me all fixed up and out the door just like always. I’m very pleased with the service department and will continue to use them for all my maintenance needs. More