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Tom Wood Toyota

Whitestown, IN

Overview
Employees
Reviews
Vehicles
4.7
1,034 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 1,034 reviews

June 23, 2026

Nothing short of Excellence, from excellent customer service to advanced technical know how. Ask for kolton Nowlin, he's a great and friendly help. More

by adeoluresearch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Nowlin
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Jun 24, 2026 -

Tom Wood Toyota responded

We're delighted to hear about your excellent experience with Kolton and our team! Thank you for choosing Tom Wood Toyota and for sharing your support.

June 19, 2026

I've been a customer at Tom Wood Toyota since they first came to Whitestown, and the Customer Service has been top notch since Day 1. More

by s33reiff3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
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Jun 22, 2026 -

Tom Wood Toyota responded

Thank you for being a loyal customer and for sharing your feedback about our team. We truly value your business and we look forward to your next visit here at Tom Wood Toyota! See you next time.

June 12, 2026

I always bring my car to Tom wood Toyota I have a RAV 4 Hybrid and I trust that they know how to check my vehicle and keep it in top working condition More

by Cmelekrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2026 -

Tom Wood Toyota responded

Thank you for your continued trust in our team! We truly appreciate your business and look forward to serving you and your Toyota RAV4 Hybrid for many miles to come. See you next time at Tom Wood Toyota!

June 11, 2026

Good customer service and clean establishment. Always welcoming and respectful to customers who need service More

by jtfitch77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2026 -

Tom Wood Toyota responded

We are glad you feel confident in our team! Thank you for choosing Tom Wood Toyota and for sharing your experience. See you next time!

June 11, 2026

We were extremely pleased with the outstanding service and support we received from Matt Brown. He was very courteous & helpful. We appreciated his knowledge & expertise. We were very satisfied & pleased More

by Owen
Recommend Dealer
Yes
Employees Worked With
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Tom Wood Toyota responded

Owen, this feedback made our day! We're so glad you had a great experience with Matt. We truly appreciate your business and hope to see you again at Tom Wood Toyota. Safe travels!

June 06, 2026

Service advisor greets me warmly and quickly completes paperwork. Updates on service and estmate completion time. More

by carowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsen
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Jun 08, 2026 -

Tom Wood Toyota responded

Thank you for sharing your experience with us! We are happy to hear our team made you feel at ease throughout the process. We truly appreciate your business and hope to see you again at Tom Wood Toyota!

June 06, 2026

Many thanks to Scott of Tom Wood Toyota in Whitestown for assisting me with my 2026 Toyota Camry. He shows great professionalism, gives answers if I have concerns and I truly appreciate his great customer More

by Deborah
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael- New Car Sales
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Jun 08, 2026 -

Tom Wood Toyota responded

Deborah, we're pleased to hear about your excellent experience with Scott! We’ll be sure to share your five-star feedback with him and the rest of the team. Enjoy your 2026 Toyota Camry! - The Tom Wood Toyota Team

June 04, 2026

Very friendly and efficient. Service writer was very good. Will be back again for service. More

by corinnestrasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyshon was great.
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Jun 05, 2026 -

Tom Wood Toyota responded

Corinne, thank you for the great review. We look forward to seeing you again at Tom Wood Toyota!

June 02, 2026

I was taken for a ride by the maintenance department at Tom Wood Toyota. I scheduled service online which came to around $400. When I picked my car up after service, the price increased to over $700. When More

by twhornback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall employee names.
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Jun 03, 2026 -

Tom Wood Toyota responded

I'm truly sorry for the unexpected increase in your service cost and any confusion regarding our online pricing, which should always be clear about what is included. It's never our intention to surprise our guests, and I understand why you are frustrated. I would be more than willing to look into this for you and hopefully turn your overall impression around. However, I can't locate you in our system. With that, please reach out to me directly when you get the opportunity. Thank you, Neal Guidarelli - Service & Parts Director - 317-298-9081

May 29, 2026

First class staff well taken care of would not go any where else highly recommend … Dashawn and Chris are amazing. More

by Andrewwade1958
Recommend Dealer
Yes
Employees Worked With
Dashawn Felder, Chris Redman
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May 29, 2026 -

Tom Wood Toyota responded

We love seeing this five-star review! Thank you for choosing Tom Wood Toyota and for sharing your appreciation for Dashawn and Chris. Safe travels, Andrew!

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