Tom Wood Toyota

A Great Experience It was worth the drive from Northwest Indiana to the dealership. The staff is extremely professional and they provide excellent service. They also hav It was worth the drive from Northwest Indiana to the dealership. The staff is extremely professional and they provide excellent service. They also have tremendous warranties on new vehicles. More

Great service every tine. My service advisor Neal Guidarelli is a good guy. Doesn’t upsell unnecessarily and has good recommendations. Detail shop and touch up guy every tine. My service advisor Neal Guidarelli is a good guy. Doesn’t upsell unnecessarily and has good recommendations. Detail shop and touch up guy are also good. More

Great service Reasonable waiting time, employees are well trained, friendly and respectful. The wait area is pleasant plus the complimentary run through the car was Reasonable waiting time, employees are well trained, friendly and respectful. The wait area is pleasant plus the complimentary run through the car wash is nice. More

Prius We called to set up an appointment for a check engine light that came on in our 2010 Prius. We were able to get an appointment the same day. Diagnosi We called to set up an appointment for a check engine light that came on in our 2010 Prius. We were able to get an appointment the same day. Diagnosis was quick. The part was not in but service was completed early next day. More

Good experience Bought a 2018 Toyota rav 4 all wheel drive. Took advantage of 1.9 % financing. People were friendly and process was efficient. Looking forward to enjo Bought a 2018 Toyota rav 4 all wheel drive. Took advantage of 1.9 % financing. People were friendly and process was efficient. Looking forward to enjoying many years with new rav4. More

Quick service, workers were very friendly and helpful. Friendly, Service was great, reasonable prices ! Will be going back for sure! Good location to get to . Employees are always nice and helpful. T Friendly, Service was great, reasonable prices ! Will be going back for sure! Good location to get to . Employees are always nice and helpful. Thanks Tom Wood Toyato. More

Our experience was truly MAGNIFICENT!!!!! Neal and Jeremy provided excellent customer service. They are both top notch service providers and should be the faces of your establishment. They a Neal and Jeremy provided excellent customer service. They are both top notch service providers and should be the faces of your establishment. They are the best at what they do. I believe they truly care about the customer and the service they provide. I am grateful for their commitment and dedication to the customer. They listen and go above and beyond what is required to ensure customer satisfaction. They have gained my trust as a result of their honesty and customer commitment and will always get my business. Toyota is both blessed and lucky to have them as employees. JEREMY AND NEAL, YOU’RE THE BEST!!!!!Thank you for caring about Che’, Malia (her car) and I. More

Good value on major service I was very happy with the service from a Toyota dealer next to my work place. However Tom Wood offered to pick mine up and return it so I decided to g I was very happy with the service from a Toyota dealer next to my work place. However Tom Wood offered to pick mine up and return it so I decided to give them a try. Both the Porter who greeted me and handled the delivery and Damion the service adviser did an awesome job keeping my updated and recamended other things I needed to address. This was a major service for a 135,000 mile van and I figured it would have taken longer. Got done early even after special order parts. The exterior detail could have been perfect with about 15 mins more spent on the outside. Over all I give them a ten out ten and will be back at 140,000 for more! Thanks More

Waited to long Online salesman, Josh, was a joke. Communication between online salesman and dealership was non exsistant. I came ready to buy and nobody knew who I w Online salesman, Josh, was a joke. Communication between online salesman and dealership was non exsistant. I came ready to buy and nobody knew who I was. I was also misled buy the online salesman. Very disappointing. James, the actual salesman, was friendly but did not offer to go over the truck that I wanted to buy with me. He did not show me any features or how to use them on the new truck. He just pulled it up and said there you go. I was greeted with a receptionist and the first words she said was” sorry I’m a temp” very unprofessional. Had I not been tired from a long day at work and a two hour drive, I would have just left. More

Great experience Great service they worked with me and gave me a good deal I went to 5 dealers that day and it was the best deal I found -they found me the truck I wan Great service they worked with me and gave me a good deal I went to 5 dealers that day and it was the best deal I found -they found me the truck I wanted in two days -a painless experience the staff was great the dealership and waiting area were clean just like new couldn’t ask for more More