
Tom Wood Toyota
Whitestown, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent and timely service I had a positive experience with Tom Wood Toyota. Purchased a used 2017 Camry. I visited the dealership twice prior to the purchase. Test drove two I had a positive experience with Tom Wood Toyota. Purchased a used 2017 Camry. I visited the dealership twice prior to the purchase. Test drove two vehicles, one that they pulled out of the showroom for me. Sales person, Devon, was a pleasure to do business with, not pushy at all and answered all my questions. Got back to me in a timely manner on my offer. I made the offer Monday morning and picked up my car up that afternoon. I went to three other Toyota dealerships and every person at the other three stated "we have the best prices". No one said that at Tom Wood but they did have the best price compared to the others. I highly recommend Tom Wood Toyota. More
Good Job Had my car serviced with Tom Wood Toyota. Had the pleasure of speaking with Erin. She told me what the problem was and handled everything for me. Good Had my car serviced with Tom Wood Toyota. Had the pleasure of speaking with Erin. She told me what the problem was and handled everything for me. Good job and keep of the good work! More
Wonderful The friendliness of the service department and sales department is excellent! There knowledge is the reason I returned too purchase my second vehicle The friendliness of the service department and sales department is excellent! There knowledge is the reason I returned too purchase my second vehicle from Tom Wood Toyota!! More
Great car buying experience I was happy with vehicle offered and the honest, no pressure salesman. Hope the follow-up service is the same. This was my first visit Whitestown. I was happy with vehicle offered and the honest, no pressure salesman. Hope the follow-up service is the same. This was my first visit Whitestown. More
My driver side door interior lock was broke and not operatin The repair shop order the part from a local retailer, which ended up being the wrong color. However,I was called the next morning telling me that the The repair shop order the part from a local retailer, which ended up being the wrong color. However,I was called the next morning telling me that the part had arrived at the shop. However, I didn't get it fix until several days later. My door works perfectly now. Thank you More
35 year customer I keep my cars for a long time because I LOVE not having a car payment. Tom Wood Service makes this possible. Over the years, they have even explained I keep my cars for a long time because I LOVE not having a car payment. Tom Wood Service makes this possible. Over the years, they have even explained why a few of the repairs I requested were not worth the expense!! Unprecedented! For the past few years, Erin Powell has been taking good care of me. More
Good service on a synthetic oil change and 4-wheel alignment Erin Powell takes great care of her customers, treating them with the same level of care and kindness that you'd liken to a family member or good frie Erin Powell takes great care of her customers, treating them with the same level of care and kindness that you'd liken to a family member or good friend. I entrust my Avalon hybrid to her and the experienced and skilled team at Tom Wood Toyota. I'm looking forward to seeing their new facility on the northwest side of Indianapolis. More
50/50 I have a warranty on my car but they charged me $133 for a heat shield that muffler shop it would’ve been $20 when I called Ralph’s muffler. Need to b I have a warranty on my car but they charged me $133 for a heat shield that muffler shop it would’ve been $20 when I called Ralph’s muffler. Need to be specific what does a warranty cover If I have bumper to bumper warranty #NotGoodBusiness More
Routine Maintance - Superior Service Routine oil change/tire rotation for a 2017 VW Jetta. Neal was extremely helpful, offered prompt service, and answered all of my questions. I highly r Routine oil change/tire rotation for a 2017 VW Jetta. Neal was extremely helpful, offered prompt service, and answered all of my questions. I highly recommend Tom Wood, and specifically Neal, for all service needs. More
Extended warranty false advertisement I was sold an extended warranty at the time I purchased my vehicle. I was not informed that I would have a deductible every time something went wrong I was sold an extended warranty at the time I purchased my vehicle. I was not informed that I would have a deductible every time something went wrong with the vehicle and needed serviced (which is covered under the extended warranty). The service department explained to me that this was more like an insurance plan and that I would always have a $100 deductible. So not only am I paying on the extended warranty, I am also paying an additional $100 every time I have to it serviced utilizing the extended warranty. My understanding, when I sold the warranty, is that I was extending the warranty to 100k miles...there was never a mention of a $100 deductible. More