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Tom Wood Toyota

Whitestown, IN

Overview
Employees
Reviews
Vehicles
4.8
1,017 Reviews
When you visit Tom Wood Toyota, you can expect to be treated with respect and kindness. Our Toyota dealership near Zionsville, IN staffs professionals who know what they are talking about and can help you through the entire car-buying process. Whether you're on the hunt for a new Toyota car or are bringing your current vehicle in for service at our Toyota service center, we will uphold this promise. Stop by Tom Wood Toyota to experience our professionalize first-hand. We are looking forward to assisting you.
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6408 Crane Drive

Whitestown, IN

46075

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Showing 254 service reviews

November 19, 2025

Very happy with Austin who took care of me at Tom Wood Toyota. He was friendly, efficient, and throughly explained everything, More

by Rick man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aguliar
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Nov 19, 2025 -

Tom Wood Toyota responded

Hi Rick, thank you for choosing Tom Wood Toyota, and for sharing your experience with Austin! We hope to work together again.

October 04, 2025

Excellent service, very attentive staff always makes you want to come back. Excellent service, very attentive staff always makes you want to come back. In general, we simply do our service there because of More

by Elio Naranjo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan "ET" Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2025 -

Tom Wood Toyota responded

Elio, thank you for sharing your positive feedback about our team! We appreciate your business and hope to see you again at Tom Wood Toyota.

August 21, 2025

I always have a quick and easy time at Tom Wood Toyota. Chris Redman goes out of his way to make sure I have great service. More

by robin120465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Redman
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Aug 25, 2025 -

Tom Wood Toyota responded

Thank you for sharing your experience with Chris and the team! See you next time at Tom Wood Toyota!

August 15, 2025

Always, fast great service from Chris and Tom Wood Toyota. Nice, clean and modern dealership. Thumbs up 👍. More

by oneronaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2025 -

Tom Wood Toyota responded

Thanks for your feedback! Chris and our team are always here to help. We look forward to welcoming you back to Tom Wood Toyota!

August 15, 2025

Had appointment. No service. Staff problem. Scheduler knew problem. Had to reschedule. Terrible public relations. More

by suzannes3153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No complaint against advisor
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Aug 19, 2025 -

Tom Wood Toyota responded

I'm sorry to hear about your experience with the scheduling issue. We strive for seamless service and it's disappointing that we fell short this time. Please reach out so we can address any remaining concerns you have and make it right. Thank you, Neal Guidarelli - Service & Parts Director - 317-298-9081

August 07, 2025

We like going to Tom Wood Toyota in Whitestown, Austin and Neal take great care of us. More

by Joevitale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aguilera
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Aug 08, 2025 -

Tom Wood Toyota responded

It's always our pleasure to assist you, here at Tom Wood Toyota. Thanks for stopping by to share your kudos with the team!

July 13, 2025

Would have liked to see worn brakes before serving but overall clean environment courteous, and helpful More

by wbakeriv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorsen
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Jul 14, 2025 -

Tom Wood Toyota responded

Thank you for your feedback, Wbakeriv. We're glad to hear that you found our environment clean and our team courteous and helpful. We appreciate your input on the brakes and will strive to improve in this area. If there's anything else you'd like to discuss, feel free to reach out anytime! - Neal Guidarelli - Service & Parts Director - 317-298-9081

July 07, 2025

Tom Wood Toyota, service was quick and easy, Chris explained all and any issues that were or weren’t present on my Toyota and got me in and out in an hour!! I highly recommend them for your service ne More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Redman
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Jul 08, 2025 -

Tom Wood Toyota responded

Mark, thank you for sharing your positive review of Chris! We appreciate your business and hope to see you again at Tom Wood Toyota.

July 01, 2025

Excellent service and communication throughout the process. I would recommend this dealership. They even picked up and dropped off my car. More

by KRLindskog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Guidarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolton
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Jul 03, 2025 -

Tom Wood Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Tom Wood Toyota provided excellent service and communication. We appreciate your recommendation and look forward to serving you again in the future!

June 05, 2025

Kolton was great. Got me in and taken care of. Explained the issues and got them Fixed. More

by Maslandrep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton
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Jun 05, 2025 -

Tom Wood Toyota responded

We are glad to hear that Kolton provided excellent service. Thanks for choosing Tom Wood Toyota!

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