Tom Wood Volkswagen

Customet We have bought numerous new cars from Matt Kennedy for ourselves and our sons and have referred Matt Kennedy to our friends and family. Exceptional i We have bought numerous new cars from Matt Kennedy for ourselves and our sons and have referred Matt Kennedy to our friends and family. Exceptional individual and service. We trust him. Excellent work ethic. More

Used Car Purchase This was the first time I purchased a car at a dealership and I was a bit nervous. However, Robert was great and took away all of my nerves. Robert wa This was the first time I purchased a car at a dealership and I was a bit nervous. However, Robert was great and took away all of my nerves. Robert was very nice and knowledgeable and put me into the best car for my budget. I would recommend Tom Wood Volkswagen to any one who is looking to buy a new or used car. More

Great Experience - for a second time We bought a 2008 used Jetta and had a great experience. When we were ready to buy another we came back to look at used cars and ended up getting a new We bought a 2008 used Jetta and had a great experience. When we were ready to buy another we came back to look at used cars and ended up getting a new 2013 Turbo Beetle for about the price of the used ones on the lot. Treated great, no pressure, great dealer. More

Beyond Satisfied! I think loyalty to a dealer is the true measure of satisfaction. I live in Cincinnati, OH but have leased my last 3 (soon to be 4) vehicles from Tom W I think loyalty to a dealer is the true measure of satisfaction. I live in Cincinnati, OH but have leased my last 3 (soon to be 4) vehicles from Tom Wood VW in Indianapolis. Why? Matt Kennedy, my Sales and Leasing Consultant. Honest, knowledgeable, a straight-shooter, Matt has always gone the extra mile to ensure my purchase was easy, affordable and utterly painless. The dealership, in general, is a well-run machine. I would not hesitate to recommend Tom Wood VW and specifically Matt Kennedy to anyone in the market for a new vehicle. He is a true professional and now a good friend. Thanks MK! More

Credit manager-AVP An awesome overall experience. I would recommend this dealership and salesman to anyone I know. Knowledgeable salesman and friendly staff and amazin An awesome overall experience. I would recommend this dealership and salesman to anyone I know. Knowledgeable salesman and friendly staff and amazing car purchase experience!! More

A Great Experience I brought my wife over to Tom Wood Volkswagen to check out the car I was interested in and to meet with my Salesman, Matt Kennedy, to work out a deal I brought my wife over to Tom Wood Volkswagen to check out the car I was interested in and to meet with my Salesman, Matt Kennedy, to work out a deal for a vehicle for myself. A strange thing happened on the way to purchasing my vehicle, my wife found a vehicle for herself. Matt did a great job putting together a package deal for both cars and we walked out of Tom Wood Volkswagen wtth 2 new cars. I would recommend Matt Kennedy to anyone who is interested in purchasing a Volkswagen. More

Love my car! Matt Kennedy was wonderful. Super helpful and exceeded my expectations of customer service and reliability. I would definitely recommend this dealersh Matt Kennedy was wonderful. Super helpful and exceeded my expectations of customer service and reliability. I would definitely recommend this dealership to anyone wanting a new or used car! More

Matt Kennedy rocks! Matt helped us so much. We will be going back to him. Appreciated his interest in what we needed and getting us a great price Matt helped us so much. We will be going back to him. Appreciated his interest in what we needed and getting us a great price More

Beware: Several years ago we purchased a cpo beetle from Tom wood vw. When we bought the car they showed us a clean car fax. Now we are looking to sell the ca Several years ago we purchased a cpo beetle from Tom wood vw. When we bought the car they showed us a clean car fax. Now we are looking to sell the car because it has been very problematic. For my own peace of mind I had the car inspected by several mechanics and all came to the same conclusion: the car had been hit hard enough from behind to bend the frame. Upset that something this serious passed through a car fax check I ran my own car fax check to find out. Lo and behold it had been in an accident before we bought it. When comparing my car fax to the one that Tom wood gave us it was clear that the report had been altered to show that there had been no accidents. They also can't claim ignorance because the car was crashed two days before Tom wood out the car up for sale. This is all on top of an overall poor service experience with them. In closing if you enjoy being lied to and getting stuck with a lemon car by all means go to tom wood, otherwise take your vw needs to Falcone. More

Tom Wood VW seems to be one of the highest priced VW dealerships in the Midwest with at least one salesman who doesn't know much about customer service. After being told I was "looking out of my price r dealerships in the Midwest with at least one salesman who doesn't know much about customer service. After being told I was "looking out of my price range" after spending an entire Saturday attempting to trade in my VW for another used VW, I left Tom Wood knowing I'd never purchase a vehicle from them and won't recommend them to anyone. Needless to say, it is not the salesman's job to decide what is a customer's price range. So, after my wasted day at Tom Wood, I searched around and found the same exact VW BRAND NEW for $4,000 less and "in my price range". More