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Tom Wood Volkswagen

Indianapolis, IN

4.8
430 Reviews
At Tom Wood Volkswagen, we are committed to providing Indiana drivers with a stress-free dealership experience. Shopping for a new or used VW car, wagon or SUV should be enjoyable. That's why we work with complete transparency, taking the hassle out of buying or leasing a car. When you shop at our VW dealership, you are treated with the respect that you deserve. Our incredible team of VW sales associates, finance professionals and expert service technicians are here for you, every step of the way, because the dealership experience begins with the sale, but extends for the life of your vehicle. Come to our Volkswagen dealership in Indianapolis, IN, and drive home satisfied. We hope to see you soon!
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4545 E 96th St

Indianapolis, IN

46240

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Showing 430 reviews

October 27, 2026

The service rep was very nice and professional. The service itself took about two hours to complete. Felt a little long but that's about what he estimated. More

by macman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad
Nov 03, 2026 -

Tom Wood Volkswagen responded

We appreciate your patience and your positive feedback. Thank you for choosing Tom Wood Volkswagen!

October 16, 2026

Great service, TJ was really helpfull with all of my questions. I would definitely recommend. More

by stpaulkathia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Peyton
Oct 16, 2026 -

Tom Wood Volkswagen responded

Thank you for sharing a positive review of TJ and Tom Wood Volkswagen!

October 05, 2026

Great place get a car from sales people are really kind excellent , respectful , and the take care of its customers More

by Denisediaz1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Pavicic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Brummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Obermeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2026 -

Tom Wood Volkswagen responded

Thank you for sharing your positive feedback about our team! We appreciate your business and hope to see you again at Tom Wood Volkswagen. Enjoy your new ride!

October 01, 2026

We had an amazing experience. I would buy again from Aaron. Very Happy with service. More

by venisewilliams1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Reed
Oct 05, 2026 -

Tom Wood Volkswagen responded

Thanks for the amazing review of Tom Wood Volkswagen! We hope you enjoy every ride ahead!

August 23, 2026

Was not happy with the salesman regarding financing from the beginning started out with the wrong income that was used not happy ☹️ More

by Johnny54allen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Claude
Aug 24, 2026 -

Tom Wood Volkswagen responded

I'm sorry to hear about your experience with our sales team. We always aim for accuracy and transparency, especially when it comes to financing. Let's connect so we can better understand what happened and work towards a solution that leaves you satisfied. Thank you, Chris Neira - General Manager - (317) 705-7000

August 11, 2026

Our salesman Stephan was terrific, his 20+ years of experience with Tom Woods Volkswagen really shined though and got us into the vehicle we wanted. More

by kelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Pavicic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2026 -

Tom Wood Volkswagen responded

Hi Kelly, we're so glad Stephan's experience made your purchase smooth at Tom Wood Volkswagen! Thank you for choosing us and enjoy your new vehicle. Safe travels!

June 19, 2026

Excellent job and great service 👏 👍 👌 🙌 keep up your great work 👍 service is very professional experience More

by beszterw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Brummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex is very professional experience
Jun 22, 2026 -

Tom Wood Volkswagen responded

Thank you for the glowing review! We're thrilled you had a professional and excellent experience at Tom Wood Volkswagen. See you next time!

June 13, 2026

Incredible service and quality, technicians and service desk were professional and friendly. Vehicle came back cleaned and washed, which was not expected. More

by Bgilbert0112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Pavicic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Garton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demico Southern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Brummett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Obermeier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Back, Kierra
Jun 15, 2026 -

Tom Wood Volkswagen responded

We love to hear that our team went the extra mile to deliver top-notch service! Thank you for choosing Tom Wood Volkswagen and for sharing your experience. See you next time!

June 12, 2026

Great experience with Tom Wood VW and Hope, my service advisor. Recently, I took my new, used, Golf Sportwagen in for service and Hope was simply a joy to work with. She was articulate, knew what she was More

by marksawyer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope
Jun 15, 2026 -

Tom Wood Volkswagen responded

Thank you for sharing your positive experience with Hope and our team at Tom Wood Volkswagen! We appreciate your business and look forward to helping you with any future needs, Mark.

June 06, 2026

Excellent services From Stephan. He went all the way to make sure that I could get the best experience in the dealership. More

by Justin_car
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan Pavicic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2026 -

Tom Wood Volkswagen responded

We're glad Stephan made your experience so memorable! We are grateful for your support, Justin. Thank you for choosing Tom Wood Volkswagen!

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