I towed my truck in because it would not start. Truck sat in my driveway for a month before I had it taken in. I get there, turn the key over to the service guy who took my info and said he would call me once the tech looked at. Next day he called and told me it was the starter, I asked how much and he told me the price which was almost 1k.I told him to go ahead and replace it. Later that day he called back and said the engine was making a ticking noise. I told him it had no ticking before the starter went out. He went on to tell me I needed an engine. I told him I would be there in the morning. But before I hung up, I asked him what options where available? He said he would run some numbers and have them for me when I got there. I arrive at the dealership he didn't have any numbers I asked for, only the one he wanted to fast talk me with. New engine, heater core, new hoses, new radiator, system flush and other parts needed that would only cost a couple hundred dollars. After looking at the quote I thought, wait a minute, this guy thinks I'm stupid. So I asked if I got a new engine, radiator and heater core why are you trying to charge for a flush because everything would be new( those 3 parts are the whole cooling system) no need to flush anything. Back peddle time! Now, I move on to asking about the engine. He quoted me for a new engine. I asked where they were getting it from and he said a salvage yard. I looked at the same engine online, and it had more miles than mine. So you want me to pay new engine prices for a used engine? Nope I will not.. Then comes the radiator that I just put in less than 2 months ago. No holes or anything but it needs replacing.. By this time I gathered this guy has no idea of engine components or the basic operation of them by his parts and labor quote. By the way the labor cost is not a set rate. It goes up, rarely down, depending on what you may have done. I go to the counter to pay, the young lady had really bad attitude. I showed my drivers license to show I was a veteran (because of a special they were running and she asking what am I suppose to do with that? One of the other ladies said he's showing you he is a vet for the discount. she looked at it , pulled my ticket and keys, called for someone to come pull the truck around, he came, she handed the keys off and he went to get my truck. This guy pulls my truck around and i have mud all over it. Not the splash in puddle type of mud, the I just got finished baja mudding type. And it was ticking like crazy and I made sure he knew it was not making those noises before the starter went out.
6000 for a junk yard motor with more miles that would have cost me 2200
24 hrs of labor @ 240.00 per hr just for the engine
plus all of the other parts above and some I didn't plus their labor cost
and to top it off with a system flush for that all new cooling system..... these people are crafty and swindlers average person would think they are doing the right thing but really trying to charge for things they are not doing or do not need.