Tomball Ford

TBF is great bought 6 vehicles in the last 13 years have had a great experience everytime had a great experience everytime More

Second car we’ve bought at tomball ford. Grace was amazing and made everything so easy! Grace was amazing and made everything so easy! More

This experience was very helpful and management is very professional! The staff here is amazing and I would highly recommend this location! professional! The staff here is amazing and I would highly recommend this location! More

I had a great experience at this dealership from start to finish. The staff was friendly, professional, and never made me feel pressured at any point in the process. They took the time to understand what I w finish. The staff was friendly, professional, and never made me feel pressured at any point in the process. They took the time to understand what I was looking for, answered all my questions clearly, and made everything simple and stress-free. The pricing was fair and transparent, and I really appreciated how smooth the entire experience was. I’m very happy with my purchase and would definitely recommend this dealership to anyone looking for a reliable and enjoyable car-buying experience. More

Same "bait & switch" tactic. When asked for an out the door price, the Advertised Internet price was inflated by $3500 with no explanation. when asked for explanation, no respons When asked for an out the door price, the Advertised Internet price was inflated by $3500 with no explanation. when asked for explanation, no responses, no replies. More

Deaven is a wonderful salesman and helped me get what I wanted, I’m a very satisfied customer wanted, I’m a very satisfied customer More

Deaven was an excellent salesman! This is my fourth purchase from Tomball Ford! Well done. This is my fourth purchase from Tomball Ford! Well done. More

Grace is amazing, we buy all of our vehicles from her. Company and personal vehicles all go through her. Hands down she is the best to buy from Company and personal vehicles all go through her. Hands down she is the best to buy from More

My wife showed up for a confirmed appointment, no record of it in their system. The Service Advisor then quoted two days of labor for a repair a local garage fixed in under an hour for $90. Two visits, no r of it in their system. The Service Advisor then quoted two days of labor for a repair a local garage fixed in under an hour for $90. Two visits, no resolution, and a service department built on incompetence. I escalated to management. They couldn’t even respect my request to communicate by email. Ford Rewards points from our Expedition purchase were never credited. That’s also still unresolved. Three vehicles. Two wasted trips. One ignored formal complaint. Zero accountability. Tomball Ford had every chance to make this right. They didn’t. I won’t be back, not for service, not for a fourth car, not for anything.​​​​​​​​​​​​​​​​ More

They don't honor the quality of their vehicles or the extended warranty that they sale you when purchasing. Don't buy from them! Beware as I am currently going through this with them on my ford f150. extended warranty that they sale you when purchasing. Don't buy from them! Beware as I am currently going through this with them on my ford f150. More