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Tonkin Gladstone Hyundai - Service Center

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7 Lifetime Service Reviews

19300 SE McLoughlin Blvd, Gladstone, Oregon 97027

7 Reviews of Tonkin Gladstone Hyundai - Service Center

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March 26, 2016

"First oil change"

- CHAUNTE

I was warmly greated. I had a comfortable waiting area and I didn't have to wait to long either. They also wasted my car for free.

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Recommend Dealer
Yes
Employees Worked With
I spoke with a man and a woman but they where both great
Mar 31, 2016 -

Tonkin Gladstone Hyundai responded

Thank you for sharing your experience. Enjoy your freshly washed car in this beautiful weather! Warmly, Ryan Silver, Service Manager

September 29, 2015

"Don is amazing!"

- Thailapin21

I had a fantastic experience thanks to Don Armstrong, he made what is usually a very tiring and dreaded experience into a fun and light one. Thanks dude!

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Recommend Dealer
Yes
Employees Worked With
Don Armstrong
September 18, 2015

"Awesome Aaron in Service Department"

- Sonata

Great salesman - Harry, but what keeps me coming back to McLaughlin Hyundai is Aaron in the service department. This is my 2nd Hyundai - the Sonata is a great car.

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Recommend Dealer
Yes
Employees Worked With
Aaron, Harry
June 24, 2015

"Didn't fix my car"

- Shasta44

I had them work on my car because it was over heating. They said that it was working and good to go. The next day it over heated so I took it back and they said that now there is another problem. And I have I pay for that on top of what I already paid for that they didn't fix. They seem to not know what is wrong and just want to find ways to get more money from their customers. I would recommend not going here to get your car fixed. They are not clear on the work they do on your car and don't give you a clear explanation as to how they fixed it.

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Recommend Dealer
No
Employees Worked With
Jose and Aaron
March 22, 2015

"Friendly and extremely helpful"

- kg4iron

Any issue or question I have, I call Aaron! Some of the instances are very minor (and possibly user error?), and he has me drive over whenever I can so that he can help. There has never been an instance outside of superior service. Their attention to detail and going the extra mile is always appreciated. Thank you so very much.

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Recommend Dealer
Yes
Employees Worked With
Aaron and Ryan or Bryan(?)
December 08, 2014

"Customer service at it's best "

- Mr.myrphy

So it was a Saturday and I stopped by the shop with no appointment trying to get a oil change, there only two guys running the show there were a lot of people they greeted me right away even thou they were with customers I felt welcomed so I gladly waited, they took me no problem even did a recall I had no Idea I even had, great customer service! Will come back to get my brakes down !!!

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Recommend Dealer
Yes
Employees Worked With
Jose
September 22, 2013

"I bought a used Hyundai Santa Fe elsewhere, but brought..."

- jrossiter

I bought a used Hyundai Santa Fe elsewhere, but brought it to T&C to deal with the minor issues of a used vehicle. Everyone in the Service department, but especially Don, were incredible to work with. They took extra time to make sure that everything was solved in the best fashion, even keeping the vehicle overnight so that they could review things in the morning, and putting me in a rental for the night at no extra cost.

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Recommend Dealer
Yes
Employees Worked With
Don Anderson
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