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Tonkin Hillsboro Ford

Hillsboro, OR

4.9
185 Reviews

4151 SE Tualatin Valley Hwy

Hillsboro, OR

97123

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Showing 185 reviews

August 16, 2025

I have been coming here for 5 years. Always friendly and if there is an issue they are quick to fix. More

by Ken.Kirchner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Aug 19, 2025 -

Tonkin Hillsboro Ford responded

Ken, thanks for the kind words for our Tonkin Hillsboro Ford team. We are grateful to have earned your loyal business. See you next time!

August 16, 2025

I like the clean friendly environment, and when I can to get an appointment. Thanks. More

by Jayseajay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noha
Aug 19, 2025 -

Tonkin Hillsboro Ford responded

Thanks so much, Jay. We look forward to your next visit to Tonkin Hillsboro Ford!

August 06, 2025

Purchased a used truck from this dealership and quickly realized how unsafe the vehicle was. Missing lugnuts, months passed DEQ, poor front brakes, two reverse lights out, missing four TPMS sensors, and th More

by Corey
Recommend Dealer
No
Employees Worked With
Tim Mcadams
Aug 07, 2025 -

Tonkin Hillsboro Ford responded

Thank you for sharing your experience with us. I am sorry that we could not meet your expectations, as you bought the car in October of 2023. We always strive for customer satisfaction, and it's disappointing that we couldn't resolve your concerns. If you need anything else, please let me know. Thanks again for speaking with me. -Lance Nolte - General Manager - lance.nolte@tonkin.com

July 25, 2025

To be honest I was not impressed by Fords service in the pass, I found them very cold and uncaring. But I wanted to give them one more try. I WAS DO SURPRISED at the difference, Valentina was a joy to work More

by jackw111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina Kurmayeva
Jul 28, 2025 -

Tonkin Hillsboro Ford responded

Thank you for giving us another chance and for your kind words, Jack! We appreciate your business and look forward to serving you again at Tonkin Hillsboro Ford. I'll be sure to share this with Valentina and the rest of the team!

July 19, 2025

Outstanding customer service. Friendly staff, and Noah kept me informed while I waited for the work to be done. I've been coming to this dealership for years, and the transition t More

by thames2805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Ellis
Jul 22, 2025 -

Tonkin Hillsboro Ford responded

Hearing that Noah and the team are so thorough and attentive to detail keeps us motivated to deliver our best. Thank you for being a loyal Tonkin Hillsboro Ford customer.

July 18, 2025

Exceptional customer service. They are the only Ford dealer I have visited that continually exceeds my expectations. That is how you gain Customers for life. More

by Flightclub200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valentina
Jul 21, 2025 -

Tonkin Hillsboro Ford responded

Thank you for sharing your awesome review! We look forward to seeing you next time at Tonkin Hillsboro Ford.

July 18, 2025

I have always gotten the best customer service from start to finish with sales and service! More

by dhpennington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito , Tim Mcadams, Juan Aguilar
Jul 21, 2025 -

Tonkin Hillsboro Ford responded

Thanks so much for your trust in our team. We look forward to your next visit to Tonkin Hillsboro Ford!

July 17, 2025

My service advisor Benito Martinez was amazing. Went above and beyond for me and got my vehicle done within an exceptional time frame. Tonkin Hillsboro Ford has an amazing team and I will be bringi More

by carlos_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Martinez
Jul 17, 2025 -

Tonkin Hillsboro Ford responded

Carlos, we are delighted to hear that Benito took such great care of you and your vehicle! Thank you for choosing Tonkin Hillsboro Ford and for sharing your experience working with us.

July 16, 2025

Juan and Tim were kind and patient waiting for me to come see vehicles. I was given a great deal and would recommend anyone shopping to give them a try. More

by rprociak13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Lacatus, Tim Mcadams, Juan Aguilar
Jul 16, 2025 -

Tonkin Hillsboro Ford responded

Your glowing recommendation means so much to us! Thank you for choosing Tonkin Hillsboro Ford and highlighting the great work of Juan and Tim.

July 15, 2025

I have been coming to this dealership for many years now and have been treated like a good friend. More

by tricia1422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Jul 15, 2025 -

Tonkin Hillsboro Ford responded

It is our pleasure to assist you. Thank you from all of us here at Tonkin Hillsboro Ford!