Tony Divino Toyota
Riverdale, UT
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I’ve been to this location before without issue, but my April 15, 2026 visit was extremely frustrating. I scheduled a same-day 20K maintenance at 11:00 am and was told it would take about 88 minutes. Inste April 15, 2026 visit was extremely frustrating. I scheduled a same-day 20K maintenance at 11:00 am and was told it would take about 88 minutes. Instead, my vehicle wasn’t even started nearly two hours later, and the total time came to about 170 minutes—almost three hours. What made this worse was the lack of communication. I received no proactive updates and had to repeatedly track someone down for information, sometimes asking other staff when my advisor, Gisele wasn’t available. I understand being short-staffed, but that’s exactly why accurate time estimates and realistic scheduling matter. If you were running that far behind, I should have been told upfront or given the option to reschedule. I was nearly late for work when I finally was given my car keys. Waiting nearly three hours for a service quoted at 88 minutes—without updates—is very unacceptable. This is your job, you service vehicles and know how long it should take to maintain based upon what each car needs. Better communication and scheduling are needed. I suggest allowing extra time, just in case. I have no desire to talk to management about it, my review says what they need to do to improve and keep customers. They can't give me my 82 minutes back. More
From the moment I drove up to have my vehicle serviced, the service person was asking to buy my vehicle. Every conversation I had with the service person, he kept asking to purchase my vehicle. This is not the service person was asking to buy my vehicle. Every conversation I had with the service person, he kept asking to purchase my vehicle. This is not something the service department personnel should ever do and it was incredibly frustrating and unprofessional. More
Working with Matt in the service department was exceptional. He followed up, kept me informed on the service. He definately made a difference with how I look at the service department. exceptional. He followed up, kept me informed on the service. He definately made a difference with how I look at the service department. More
Everyone was friendly and helpful even if they were not MY salesperson. I felt seen and my sales professional was in tune, aware of and understood my goal. I was in and out of the dealership in about 3hour MY salesperson. I felt seen and my sales professional was in tune, aware of and understood my goal. I was in and out of the dealership in about 3hours. I left with a new car of my choice. I wish the dealership wasn’t as far as it is, as I’d come back to have it serviced, as needed. Worth the drive for the purchase and appreciate the results! I’m a happy client with a beautiful new Highlander! *adding, I was preapproved at another dealer and made the drive to Riverdale because of my sales professional, Kade Oleson. TY! More
I had a wonderful experience with Mayson, Lance and Rick at the Tony Divino Dealership. They helped me find a super Rav4 that I love. I needed a preowned vehicle and they found just what I needed with ab at the Tony Divino Dealership. They helped me find a super Rav4 that I love. I needed a preowned vehicle and they found just what I needed with absolutely no pressure. I am extremely happy. They also have a great service department, especially Dave. MaryAnn G. More
We had a great experience working with Jerry and Kelly. Jerry was incredibly helpful, honest, and upfront throughout the entire process. He’s extremely knowledgeable, genuinely kind, and he made everything Jerry was incredibly helpful, honest, and upfront throughout the entire process. He’s extremely knowledgeable, genuinely kind, and he made everything feel comfortable and stress-free. You can truly tell he has a passion for what he does, and we really appreciated that he was never pushy. Kelly made the finance side of things surprisingly enjoyable. He was fast, funny, and efficient, and explained everything clearly, which made the whole process smooth and easy. Together, they made buying a car a great experience, and we wouldn’t hesitate to recommend them to anyone. More
I was at the service dept for an emissions test to renew registration for the Avalon. This went well. I also had questions regarding the braking on the Avalon. My service advisor - Christian Romero - test registration for the Avalon. This went well. I also had questions regarding the braking on the Avalon. My service advisor - Christian Romero - test drove the Avalon to understand what the problem for the Avalon is. This was determined and I will have the Avalon braking changed. Christian was very helpful in explaining what the problem is and the need to change the brakes to remove the braking problem. . More


