Tony Divino Toyota
Riverdale, UT
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We had a great experience working with Jerry and Kelly. Jerry was incredibly helpful, honest, and upfront throughout the entire process. He’s extremely knowledgeable, genuinely kind, and he made everything Jerry was incredibly helpful, honest, and upfront throughout the entire process. He’s extremely knowledgeable, genuinely kind, and he made everything feel comfortable and stress-free. You can truly tell he has a passion for what he does, and we really appreciated that he was never pushy. Kelly made the finance side of things surprisingly enjoyable. He was fast, funny, and efficient, and explained everything clearly, which made the whole process smooth and easy. Together, they made buying a car a great experience, and we wouldn’t hesitate to recommend them to anyone. More
I was at the service dept for an emissions test to renew registration for the Avalon. This went well. I also had questions regarding the braking on the Avalon. My service advisor - Christian Romero - test registration for the Avalon. This went well. I also had questions regarding the braking on the Avalon. My service advisor - Christian Romero - test drove the Avalon to understand what the problem for the Avalon is. This was determined and I will have the Avalon braking changed. Christian was very helpful in explaining what the problem is and the need to change the brakes to remove the braking problem. . More
Worst buying experience ever. No respect given and nothing agreed, prior to arrival at the dealer was honored. What should have taken a short time to complete took well over 3 hou No respect given and nothing agreed, prior to arrival at the dealer was honored. What should have taken a short time to complete took well over 3 hours. The vehicle is fine but I am used to have fuel in it to get me past the first gas station. Totally disappointed. More
Evan was very helpful and professional in the purchase process! Straight shooter, explained all.the new features. Hopefully this will bring me back for more business! process! Straight shooter, explained all.the new features. Hopefully this will bring me back for more business! More
Jorge service technician reviewed my scheduled services. Estimated time when completed accurate and ahead of estimate. Jobs completed appear to be competent and proper. Jorge communicated with me throughout Estimated time when completed accurate and ahead of estimate. Jobs completed appear to be competent and proper. Jorge communicated with me throughout servicing. Asked if I had any follow up questions. Excellent service overall. Excellent service technician. Will return to TD service department. Thank you for a great job. More
Today my experience was great. I drove right into the service bay, was greeted warmly by Stephanie. She reviewed the services that were scheduled and gave me an approximate wait ti I drove right into the service bay, was greeted warmly by Stephanie. She reviewed the services that were scheduled and gave me an approximate wait time. All services were finished in half the allotted time and I was on my way. More
If Stephanie is your service tech run. Do not walk away run away. She does not schedule appointments like she says she will. She does not give you updates on your vehicle leaving you stran Do not walk away run away. She does not schedule appointments like she says she will. She does not give you updates on your vehicle leaving you stranded for days if not a whole week. Absolutely appalling customer service. You are better off going to any where else. They accuse you of doing things you would Absolutely not do to you vehicle and then back peddle when you prove them wrong. They also charge ridiculous amounts in labor. They hide part of the cost under parts, but they lie. A $2k difference in a fix between two different dealerships is absolute crap. And they are the ones who charge more. I am 100% a toyota person and my next car is still going to be a toyota but I will not give this dealership one more cent. Oh and dont belive a word Dennis King says. He will not resolve the problem or make it right. More


