Tony Honda
Waipahu, HI
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4,228 Reviews of Tony Honda
Mahalo to Tony Group Autoplex for a wonderful car-buying experience! I want to extend a heartfelt mahalo to Mike Mercelin, my sales representative, Royce Murai, Sales Manager, and Blair Akana in Finance at experience! I want to extend a heartfelt mahalo to Mike Mercelin, my sales representative, Royce Murai, Sales Manager, and Blair Akana in Finance at Tony Honda for making the purchase of my Honda Odyssey minivan such a great experience. From start to finish, the entire process was pleasant, smooth, and professional. Everyone I worked with was knowledgeable, patient, and genuinely caring, and they made me feel valued every step of the way. Most of all, the team truly embodies the Aloha spirit. It's refreshing to see that it's still alive and well in customer service today. I highly recommend Mike, Royce, and Blair and the Tony Group Autoplex team to anyone looking for their next vehicle. Mahalo More
Big aloha to the team at Tony Honda. Especially Sales Associate Miles, Manager Debbie, and the Service Department went above and beyond to provide exceptional customer service. Miles was Especially Sales Associate Miles, Manager Debbie, and the Service Department went above and beyond to provide exceptional customer service. Miles was honest, transparent, knowledgeable, and genuinely attentive throughout every step of the purchasing process, always making sure I felt informed, comfortable, and confident. Debbie was incredibly kind and thoughtful in helping with the details of the vehicle’s service. Although I ultimately decided to pass on a true “unicorn” Honda Element for personal reasons, I was treated with utmost respect, understanding, and aloha by Miles and the entire team. I hope the new owner will drive it with pride! I would gladly recommend Miles and the Tony Honda Waipahu team to friends and family, and I would happily return in the future. Mahalo nui loa for your care, professionalism, and aloha spirit! 🌺 More
I walked into the dealership contemplating buying one of my dream cars. I came across Leah one of salesman for tonygroup. She was very friendly and kind! Long story short I ended up walking out with my drea my dream cars. I came across Leah one of salesman for tonygroup. She was very friendly and kind! Long story short I ended up walking out with my dream car… Honda civic Type R!! Big thanks to Leah for making the process easy and stress free. Will definitely come back to her when I’m ready to extended my fleet! More
Kerry was wonderful! He was very knowledgeable and working with me on the cars I was interested in. He did not pressure any vehicles onto me. He makes the process of purc He was very knowledgeable and working with me on the cars I was interested in. He did not pressure any vehicles onto me. He makes the process of purchasing a car smooth. Thank you Kerry for a great experience! More
Tony Honda is consistently the best! My 2009 Civic has more than 155k and recently had trouble starting up. Wade, my service advisor for years, got me right in and the mechanic determine My 2009 Civic has more than 155k and recently had trouble starting up. Wade, my service advisor for years, got me right in and the mechanic determined it was my starter. They had to order the part in but I'm back on the road and a much happier camper! Thanks Wade (and Josh)! You folks rock! More
Mr. Allan Vidal’s excellent service, experience and knowledge helped us to be comfortable, to trust him for first Honda purchase. Ms. Leah Espina also provided us with excellent service, support & aloh knowledge helped us to be comfortable, to trust him for first Honda purchase. Ms. Leah Espina also provided us with excellent service, support & aloha. Mr. Scott Matsuoka & Mr. Jason Lee’s professionalism made the final sale decision & document signing stress free. More
Couldn’t ask for a better sales man! He was definitely amazing throughout the whole process. Very knowledgeable patient and respectful. Thank you Kerry! I hope when I need another car I He was definitely amazing throughout the whole process. Very knowledgeable patient and respectful. Thank you Kerry! I hope when I need another car I can find you again. More
KERRY KOBAYASHI WAS AMAZING! ! When we went there a girl came up to us and started asking what we’re interested in and we told her. Instead of her showing us the cars she starte ! When we went there a girl came up to us and started asking what we’re interested in and we told her. Instead of her showing us the cars she started digging for “what’s your credit like?” “what kind of down do you have?” after we told her we can worry about that after we’re here to look. She kept pushing about budgeting and we told her we don’t have a budget. AGAIN LOOKING. she then goes “well let me know if you need help” and walked away from us without even showing us any cars. We did our own looking and saw a few we liked. Kerry Kobayashi ended up coming to help us. Super helpful and friendly! He wasn’t pushy or forcing anything on us. Kerry literally took care of us from the start to the finish! He went above and beyond with trying to get us the right car and even walked up and down the isles with us till we found the right one! He wasn’t about money he was trying to make us comfortable and happy . I’ll definitely come back to work with Kerry! Connor from Financing was also super friendly and helpful! Thank you Kerry and Connor for helping us and making this experience a great one as we shopped for a first time car for our son! More
Dishonest . Incompetent. Lacking integrity. Horrible customer service. Zero follow up. Pathetic execution. Go somewhere else. Incompetent. Lacking integrity. Horrible customer service. Zero follow up. Pathetic execution. Go somewhere else. More




















