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Tony Serra Nissan
Cullman, AL
2,004 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,004 reviews
October 03, 2025
Great and fast service and they offered me refreshments as well and also a part as well and also a part More
by Myerss1957
Verified Customer
October 02, 2025
It's like they have a direct line to the Holy Spirit and the Lord tells them just what I need. Then they take care of everything that needs to be done in an efficient and timely manner. the Lord tells them just what I need. Then they take care of everything that needs to be done in an efficient and timely manner. More
by douglassdiane
Employees Worked With
Zac Quattlebaum
October 02, 2025
Great service. They forgot to put my new sticker in for next service appointment though. They forgot to put my new sticker in for next service appointment though. More
by swarner0411
Employees Worked With
October 01, 2025
They claimed to have done testing on the vehicle but they will not provide any proof of the work being completed. Continuously tried to sell services that were not required & had just previously been complet will not provide any proof of the work being completed. Continuously tried to sell services that were not required & had just previously been completed by another dealership. More
by tersest_sprier_6k
Employees Worked With
September 29, 2025
Scheduled appt but they told me the wait time may be 2 hours since they were running late. Was done in a little over an hour. hours since they were running late. Was done in a little over an hour. More
by kabajaja
September 28, 2025
Not shown anything about vehicle, no owners manual, did not receive second key requested. Carfax damage not disclosed until 5 minutes before going into finance. Poor overall experience. not receive second key requested. Carfax damage not disclosed until 5 minutes before going into finance. Poor overall experience. More
by Rhoward64
Employees Worked With
September 27, 2025
Always attentive, helpful, courteous and gives detailed report of vehicle. The best service all around! report of vehicle. The best service all around! More
by christygarrisondnc72
September 27, 2025
Does not care about the consumer at all. Will literally lie and scam someone just to make a dollar. Will literally lie and scam someone just to make a dollar. More
by Cbrinson79
September 26, 2025
Exellent service and everone was very friebdly and helpful Worked hard so we couls get my car that day. helpful Worked hard so we couls get my car that day. More
by jscrowe1287
September 24, 2025
Luke was a great help during the buying process. He answered all of my questions and was on top of resolving any issues that I experienced before and after my purchase. He answered all of my questions and was on top of resolving any issues that I experienced before and after my purchase. More
by mrack78
