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Tony Serra Nissan
Cullman, AL
1,952 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,952 reviews
July 28, 2025
I was very satisfied overall. However, there were a few things that didn't go the i would have liked. I had to drive back to Cullman from Athens to sign a single paper due a probl However, there were a few things that didn't go the i would have liked. I had to drive back to Cullman from Athens to sign a single paper due a problem on your end. There is a hand size smudge in the paint that looks like it could rubbed or buffed out but you refused to do that after I found post sale. You only gave me one key and you have taken your time providing a second. More
by remalone57
Verified Customer
July 26, 2025
Fantastic experience i will go back for my next vehicle. This car was for my daughter going to college and they made it super easy and no pressure. Highly recommend them. This car was for my daughter going to college and they made it super easy and no pressure. Highly recommend them. More
by tasartin50
July 26, 2025
The best part of day, was our salesperson. Morgan was caring, understanding and patient. She made the sale for us,easy. Morgan was caring, understanding and patient. She made the sale for us,easy. More
by Thomas
July 25, 2025
The routine service was quick and easy. The inspection report was quickly provided through email. The inspection report was quickly provided through email. More
by mboatright900
July 24, 2025
Great service! They got me right in and were pretty quick! I’ll be bringing my truck to them whenever I need service. Thanks They got me right in and were pretty quick! I’ll be bringing my truck to them whenever I need service. Thanks More
by Bevthetigerfan
July 24, 2025
I am very happy with the Titan I purchased. However, the help since the purchase has been lacking. I have trouble reaching the people I need to talk to. Word has been broken several times now. However, the help since the purchase has been lacking. I have trouble reaching the people I need to talk to. Word has been broken several times now. Not happy. More
by remalone57
Employees Worked With
Other Employees :
Rebecca Locke
July 24, 2025
The people were really nice , and communicated with me about everything that was going on. about everything that was going on. More
by lakelover252
July 22, 2025
They got my car in quickly without an appointment. Contacted me to let me know what issues there was and promptly repaired my vehicle. Best ever Contacted me to let me know what issues there was and promptly repaired my vehicle. Best ever More
by Randy.tanner1960
Employees Worked With
July 21, 2025
I’ve bought vehicles with Nissan for the last 10 years. They’re always friendly and help me get the deal that fits my budget. They’re always friendly and help me get the deal that fits my budget. More
by jeanetec_66
Employees Worked With
July 21, 2025
Very good customer service:overall excellent! Straight to the point: Thank you very much good work! Straight to the point: Thank you very much good work! More
by grasa6464
