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Tony Serra Nissan
Cullman, AL
1,919 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,919 reviews
June 18, 2025
The service department does a real good job. They fixed my truck while I waited. It took almost four hours. They fixed my truck while I waited. It took almost four hours. More
by jerrylindsey066
Verified CustomerEmployees Worked With
June 18, 2025
Terrible I have over this before. In Sept of last year and now this experience. In Sept of last year and now this experience. More
by scarlet4852
June 18, 2025
Super nice people and very nice they treated us very well and with respect thanks and with respect thanks More
by Kjjeffro
June 18, 2025
We have had nothing but great experiences at Toney Serra. Everyone has been kind and helpful and we have had very short wait times! Highly Recommend Everyone has been kind and helpful and we have had very short wait times! Highly Recommend More
by beckycobb7
June 13, 2025
They were very helpful with my Rogue issue. Took the time to answer all my questions. Took the time to answer all my questions. More
by ritaatbeach
June 13, 2025
Had a 9 o'clock appointment for oil change and it took an hour and half. hour and half. More
by partain46
Employees Worked With
June 13, 2025
Very professional staff and clean, informative dealership. Right up until the end. Problems with several dents on my car. dealership. Right up until the end. Problems with several dents on my car. More
by linwood1
June 12, 2025
Typically easy to schedule an appointment. Everyone was friendly. They did run a little behind but I did not have to wait more than one hour. They kept me updated on the progress with my car. Everyone was friendly. They did run a little behind but I did not have to wait more than one hour. They kept me updated on the progress with my car. More
by Andrew
June 12, 2025
Great customer service. Quick turn around, technician and service manager explain the issue with vehicle Quick turn around, technician and service manager explain the issue with vehicle More
by jramos6522
June 10, 2025
Unhelpful and not informational. The employees didn't seem educated in mechanics. They did however take me 15 minutes earlier than my appointment. The employees didn't seem educated in mechanics. They did however take me 15 minutes earlier than my appointment. More
by timmaster09
