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Tony Serra Nissan
Cullman, AL
2,323 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,323 reviews
February 23, 2026
It was a great experience as always. Friendly staff, prompt service and great communication. Always have a good experience with my service. Friendly staff, prompt service and great communication. Always have a good experience with my service. More
by kimhigdon20
Verified Customer
February 23, 2026
let me say I like the Nissan Pathfinder. I have driven many different automobiles over the years. Best auto I have driven.. probably will not purchase another one. service tech did not reset I have driven many different automobiles over the years. Best auto I have driven.. probably will not purchase another one. service tech did not reset all applicable reminders. not the first time for this.not a deal breaker. main issue -service advisor saying warranty will be voided i.e. (cabin filter replacement) and so on, if Nissan warranty depends on cabin filter, not much of warranty. Again love the Pathfinder-best vehicle I have owned. More
by Nisian
Employees Worked With
Buffy Smith, Buffy Smith
February 23, 2026
It was super easy, the service was fast and everyone was super nice. The waiting area was nice as well. I enjoyed the experience overall and will use the dealership again for car repairs, etc. super nice. The waiting area was nice as well. I enjoyed the experience overall and will use the dealership again for car repairs, etc. More
by ruthiepearson118
February 18, 2026
Handled all my issues in a timely manner. Overall experience was great. Will return. Nice waiting area . Overall experience was great. Will return. Nice waiting area . More
by wayneclaburn
February 16, 2026
Very customer friendly and a pleasure to do business with. The employees are a great asset to the dealership. I would bring my automobile back and would feel comfortable purchasing a replacement vehicle with. The employees are a great asset to the dealership. I would bring my automobile back and would feel comfortable purchasing a replacement vehicle from Tony Serra Nissan. More
by rbrks6125
Employees Worked With
Buffy Smith, Buffy Smith
February 16, 2026
Simple,,easy and fast,,in and out in no time,,no waiting time! Simple, easy and fast, in and out in no time,,no sitting around for long while in waiting area! Very nice and thorough people with your vehicle time! Simple, easy and fast, in and out in no time,,no sitting around for long while in waiting area! Very nice and thorough people with your vehicle,,the texts lets you know how your vehicle is being serviced and how much longer the wait OR a member will come out to waiting room to talk with you! More
by jillsmith0
Employees Worked With
Buffy Smith, Buffy Smith
February 16, 2026
Dealing with the service manager, the woman that's there if that's Buffy she's wonderful but when I bought my vehicle there and drove it home there's a ton of things wrong with it or several things anyhow a if that's Buffy she's wonderful but when I bought my vehicle there and drove it home there's a ton of things wrong with it or several things anyhow and then I had to fight just to get them to fix my four-wheel-drive that was broken when I bought it so no, I'm not happy with the new Nissan dealership in anyway, but Miss Buffy was amazing More
by earlfinch11
Employees Worked With
Buffy Smith, Buffy Smith
February 16, 2026
Super awsome! Friendly. Clean. Lots of food tv. I can get help when I ask. Friendly. Clean. Lots of food tv. I can get help when I ask. More
by danicamar07
February 15, 2026
They did everything that they could to help me get my truck fixed. They also bent over backwards to help me understand the process. truck fixed. They also bent over backwards to help me understand the process. More
by swatts528
