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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.4
2,296 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,296 reviews

January 21, 2026

Good service. Buffy is very nice. Was not there very long at all for the services I received. More

by DN
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
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Feb 04, 2026 -

Tony Serra Nissan responded

DN, thank you. Buffy being great and getting you in and out fast is the goal. Appreciate you choosing Tony Serra Nissan.

January 20, 2026

Very nice and didn't have to wait to long Joe was a great salesman and was dedicated to us as customers More

by Bodog84
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Report | Print
Feb 04, 2026 -

Tony Serra Nissan responded

Thanks for the review. Fast visit, friendly people, and Joe staying locked in on helping you is a great combo. We appreciate you choosing Tony Serra Nissan.

January 19, 2026

There is great service and friendly people. It is always a good experience here when I take my pathfinder. More

by jennadpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
Report | Print
Jan 21, 2026 -

Tony Serra Nissan responded

Jennad, thanks for the kind words. We’re glad your Pathfinder is always in good hands and that every visit is a good one. We appreciate you choosing Tony Serra Nissan and we’ll see you next time.

January 18, 2026

Very hateful took advantage of us by not informing us before doing the jobs that we needed tires. More

by Massagegirl.1973
Recommend Dealer
No
Employees Worked With
Buffy Smith, Buffy Smith
Report | Print
Jan 21, 2026 -

Tony Serra Nissan responded

Thank you for the feedback. We’re sorry you left feeling unheard and not fully informed. Sam Gatier, our Service Manager at Tony Serra Nissan, is already reviewing this and will be in touch to help make it right.

January 17, 2026

Everyone was very nice. The waiting area was clean. And the wait for my oil was not long at all. More

by Armstrongashley122
Recommend Dealer
Yes
Employees Worked With
Logan Minshall, Logan Minshall
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Jan 21, 2026 -

Tony Serra Nissan responded

Ashley, thank you. Quick oil change, clean waiting area, and friendly faces is exactly the vibe we want at Tony Serra Nissan. Tell Logan Minshall we appreciate him and we’ll see you next time.

January 16, 2026

Good. This is the reason I don't like leaving feedback. Just never enough. See what I'm talking about ? More

by wayneclaburn
Recommend Dealer
Yes
Employees Worked With
Logan Minshall, Logan Minshall
Report | Print
Jan 17, 2026 -

Tony Serra Nissan responded

Wayne, we appreciate you taking the time to leave feedback. Sometimes “good” really does say it all. Thanks for working with Logan, and we hope to earn a few more stars next time you’re in at Tony Serra Nissan.

January 16, 2026

They listen to your needs and go above and beyond to help you out great bunch of guys there. More

by simsja
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody I think was his name
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Jan 17, 2026 -

Tony Serra Nissan responded

Thank you for the 5-star review and for choosing Tony Serra Nissan. We appreciate you noticing the effort our team puts into listening and following through. It means a lot to us, and we look forward to helping you again down the road.

January 16, 2026

The lady that checked me in and explained my service options was wonderful. Super friendly, explained everything completely. I'll definitely be coming back. More

by garrydjean
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Report | Print
Jan 17, 2026 -

Tony Serra Nissan responded

Thank you for the 5-star review and for trusting Tony Serra Nissan with your service visit. Buffy does a fantastic job making everything clear and easy, and we’re glad she took great care of you. We appreciate the feedback and look forward to seeing you back in service.

January 15, 2026

They were really great. Found my problem They explained it very well and were so nice More

by connie.j1158
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Report | Print
Jan 17, 2026 -

Tony Serra Nissan responded

Connie, thanks for the kind words and for choosing Tony Serra Nissan. Finding the issue and explaining it clearly is what Buffy does best. We appreciate you and hope to earn that last star next time.

January 14, 2026

Service was great! Buffy was awesome. Appreciated her courtesy and help. Buffy was thorough and gave good explanations. More

by raerusinko
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Report | Print
Jan 17, 2026 -

Tony Serra Nissan responded

Thanks for the 5 stars and for choosing Tony Serra Nissan. Buffy stayed thorough, clear, and helpful from start to finish. That’s a great service visit. We appreciate you.

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