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Tony Serra Nissan

Cullman, AL

4.5
2,323 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,323 reviews

December 03, 2025

Very accommodating and helpful. Put us in a loaner car so we could attend a funeral and holiday trip. More

by kristad46
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Dec 08, 2025 -

Tony Serra Nissan responded

kristad, glad the team stepped up when you really needed the help. Getting you into a loaner so you could make the trip was the right call and exactly how we want service to feel at Tony Serra Nissan Cullman.

December 03, 2025

Matt was awesome. He was patient and not pushy. I got the vehicle I wanted for the price I wanted. The process was easy. He spoke directly to me and not at my fathe More

by Consumer 53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Dec 08, 2025 -

Tony Serra Nissan responded

Matt did exactly what a good salesperson should do. He listened, kept things steady, and made sure you got the vehicle you wanted at the number you needed. Glad the process felt easy on your side at Tony Serra Nissan Cullman.

December 02, 2025

Came for service dept. For my truck.Buffy was great. Explained everything to be done More

by carlees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
Dec 08, 2025 -

Tony Serra Nissan responded

It sounds like Buffy laid everything out clearly and kept the service visit simple. Glad your truck was in good hands at Tony Serra Nissan Cullman.

December 01, 2025

My car was done in a timely manner. Maintenance manager was informative and explained everything in detail. More

by tokenwatson
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Dec 14, 2025 -

Tony Serra Nissan responded

Timely service and clear explanations are a winning combo. Sounds like Buffy kept everything moving and made sure nothing felt like a mystery. Glad the visit went smoothly at Tony Serra Nissan Cullman.

December 01, 2025

Had an issue but they contacted me and got it resolved, thank you Cody for the the assistance More

by regina.blalock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2025 -

Tony Serra Nissan responded

Regina, glad that bump in the road got smoothed out. Cody stepping in and getting things resolved is exactly how we want issues handled. Appreciate you giving Tony Serra Nissan Cullman the chance to make it right.

December 01, 2025

Buffy was fantastic! Our wait was less than expected, she kept us informed, she explained all the work completed as well as the work recommended!! We could not have rece More

by cdm1136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
Dec 14, 2025 -

Tony Serra Nissan responded

Sounds like Buffy ran the whole visit like a pro. Short wait, clear updates, and no mystery about the work is the kind of service that keeps people coming back. We will be ready for you next time at Tony Serra Nissan Cullman.

November 30, 2025

The salesman Angel was very helpful and answered all of my questions. I would recommend him to anyone who asks. More

by linkstephen25
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Salem
Dec 14, 2025 -

Tony Serra Nissan responded

Angel clearly passed the full question pop quiz. Helpful answers and zero guessing is always the goal. Glad he earned a recommendation at Tony Serra Nissan Cullman.

November 29, 2025

Professional, knowledgeable, caring I love how Cody listens an goes an goes the extra mile More

by prbychele
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Salem
Dec 14, 2025 -

Tony Serra Nissan responded

Cody actually listens and then backs it up with action, which is rarer than it should be. Professional, knowledgeable, and willing to go the extra mile is exactly why people remember visits at Tony Serra Nissan Cullman.

November 29, 2025

Zack Rooks is very thorough and good at notifying me on my vehicle. He knows his job well. More

by Bill Stanford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Tony Serra Nissan responded

Bill, Zack treats every vehicle like it is on a mission and the updates are part of the briefing. Thorough and on point is exactly his style. Glad he kept you fully in the loop at Tony Serra Nissan Cullman.

November 29, 2025

The service was great. Buffy is very nice. She gave me her full attention and explained everything where I could understand it. More

by stacyedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buffy Smith
Dec 08, 2025 -

Tony Serra Nissan responded

Buffy has a real gift for making service feel simple instead of stressful. Full attention, clear explanations, and zero confusion is exactly what we want every visit to be. Glad it all came together at Tony Serra Nissan Cullman.

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