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Tony Serra Nissan
Cullman, AL
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 2,325 reviews
November 16, 2025
Did their job I don't know who Zach Rooks is. But I guess if he's a guy, I gave my car to , everything was fine. But I guess if he's a guy, I gave my car to , everything was fine. More
by mliles0
Verified Customer
November 14, 2025
I took my vehicle in for a follow up after a major overhaul. Zack worked today and as usual it took care of the issue quickly. The communication was also excellent. overhaul. Zack worked today and as usual it took care of the issue quickly. The communication was also excellent. More
by Vpfd317
November 14, 2025
Always friendly. Always fast. Great communication with the advisors. The advisors are always smiling even when they're having busy days. Always fast. Great communication with the advisors. The advisors are always smiling even when they're having busy days. More
by blest1c
November 13, 2025
It was a great experience they worked with me and got me into a vehicle into a vehicle More
by nataliechance664
Employees Worked With
November 12, 2025
Awesome customer service. I got my vehicle back quick It was a very great experience I got my vehicle back quick It was a very great experience More
by Kh1980.jh
November 12, 2025
They were incredibly helpful and patient with us. Really cool people. Zac Q. is who worked with us the most. Really cool people. Zac Q. is who worked with us the most. More
by eakj0203
November 12, 2025
Great for their eagerness to get you in a vehicle. They aim to make your car buying experience smooth and seamless, walk you through each and every step, catering to the buyers needs and always keepin They aim to make your car buying experience smooth and seamless, walk you through each and every step, catering to the buyers needs and always keeping your budget in mind. Tony Serra Nissan is a dealership I will recommend to family and friends. They make you feel right at home from the time walk in. More
by angelacg8301
Employees Worked With
Spud, Robert
November 12, 2025
Good service. Outrageous price. Will not be back. They priced the job . I would have left. But they had a $189 charge for diagnostics. So I was screwed either way. Outrageous price. Will not be back. They priced the job . I would have left. But they had a $189 charge for diagnostics. So I was screwed either way. Per google AI the job should have cost between 200-530. They charged us 697. For a 71 dollar part. No thanks. My regular mechanics don’t do me like that. Also the cashier was very rude and hateful. But Buffy did do a great job with her part. More
by brianjlindsey@gmail.com
Employees Worked With
Buffy Smith
November 11, 2025
Great service. Completed within days. All employees there were professional. Zack is great! Should be rewarded for caring so much about your customers. Completed within days. All employees there were professional. Zack is great! Should be rewarded for caring so much about your customers. More
by bubbapowell
Employees Worked With
