Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tony Serra Nissan
Cullman, AL
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,325 reviews
Verified Customer
November 10, 2025
The customer service was excellent but I'm not happy with the price I paid just for the diagnostic test. And my oil was not changed as asked for but I was so upset that I'm not worried about it anymore. So I the price I paid just for the diagnostic test. And my oil was not changed as asked for but I was so upset that I'm not worried about it anymore. So I paid what was owed and chose not to say anything at the time on Saturday. I will not be back to the dealership. Thank you. More
by aehankins09
Employees Worked With
Buffy Smith, Buffy Smith
November 10, 2025
Buffy was very professional and kind she listened to my concerns and really put attention to working them out. She checked in with us often to let us know the status of our services, and she took time to concerns and really put attention to working them out. She checked in with us often to let us know the status of our services, and she took time to complement my jewelry, which I loved! More
by barnett6
November 08, 2025
My sales person was great with getting me setup and ready for a test drive but the guy over the paperwork was pushy and seemed dishonest for a test drive but the guy over the paperwork was pushy and seemed dishonest More
by chrostopher.2019
Employees Worked With
November 07, 2025
The experience at the dealer ship was very good. The whole process was fast compared to other experiences. The sales team especially Geoff were very professional and enjoyable to work with. The whole process was fast compared to other experiences. The sales team especially Geoff were very professional and enjoyable to work with. More
by brianhowse1968
November 07, 2025
They were amazing and Joe and Cody worked magic I didn't think possible. Loved the whole experience think possible. Loved the whole experience More
by Jennifer
November 06, 2025
I pulled my car into the lot, went inside and told the salesperson I could hear an annoying ticking sound emanating from the front passenger side of the car. When I lightly touch the brake it ceases makin salesperson I could hear an annoying ticking sound emanating from the front passenger side of the car. When I lightly touch the brake it ceases making the sound. When I take my foot off the brake the annoying sound returns.He said to wait in the waiting area so they could check it out. He came back 15 minutes later and said they couldn't find anything wrong with it- no annoying ticking sound. I said okay. I pulled out of your lot, went about a block and the annoying ticking sound was there. I got this car a couple months ago and the annoying ticking sound started the other day. A person would have to be stone deaf not to hear it. More
by Dand827
Employees Worked With
