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Tony Serra Nissan

Cullman, AL

4.4
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,325 reviews

October 30, 2025

it was easy and reasonably priced It was easy and reasonably priced. The team was helpful, knowledgeable, and friendly. More

by CAILYN1512.SORROW
Recommend Dealer
Yes
Nov 02, 2025 -

Tony Serra Nissan responded

Easy, fair, and friendly — that’s the combo we aim for every time. Thanks for choosing Tony Serra Nissan; we’re glad we hit the mark!

October 29, 2025

Communication every aspects in the knowledge of my car helpful but had no loaner car More

by angiejbeasley58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
Nov 02, 2025 -

Tony Serra Nissan responded

Angie, we appreciate your patience and are glad the team kept you informed every step of the way. Sorry about the loaner situation — next time, we’ll try to have the car and the courtesy covered. Thanks for trusting Tony Serra Nissan!

October 29, 2025

Everyone was very professional, friendly and so much fun to deal with. Loved my salesman. He needs a raise. He was awesome More

by suebrown159
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Laney
Nov 02, 2025 -

Tony Serra Nissan responded

Sue, we agree — awesome salespeople deserve raises and maybe their own fan clubs! Thanks for the kind words and for choosing Tony Serra Nissan — we’re thrilled you had such a fun experience.

October 28, 2025

Buffy was kind and welcoming and worked hard to help me address my concerns and issues. She's an asset for sure! More

by Richard.browningjr
Recommend Dealer
Yes
Employees Worked With
Buffy
Nov 02, 2025 -

Tony Serra Nissan responded

Richard, we couldn’t agree more — Buffy’s an all-star who turns car concerns into quick solutions. Thanks for the kind words and for trusting Tony Serra Nissan; we’ll make sure she sees this one!

October 27, 2025

They treat me good and Geoff lay , did a good job helping me And good business More

by landon.vaught11
Recommend Dealer
Yes
Employees Worked With
Geoff Lay
Nov 02, 2025 -

Tony Serra Nissan responded

Landon, that’s how we do it — good people taking good care of good folks. Geoff Lay always keeps it smooth. Appreciate you rolling with Tony Serra Nissan!

October 25, 2025

Always fast and friendly. Great deal, great folks, great service,and overall just a great atmosphere for all of my automotive needs. More

by blest1c
Recommend Dealer
Yes
Employees Worked With
Michael Crider, Michael Crider
Oct 27, 2025 -

Tony Serra Nissan responded

That’s a lot of “greats” — our favorite kind of review! We’re thrilled you feel the fast, friendly energy we aim for every day at Tony Serra Nissan. Thanks for letting us handle all your automotive adventures!

October 25, 2025

Friendly staff, not all on time but did get the job done within 2 hours More

by cajunrond
Recommend Dealer
Yes
Oct 27, 2025 -

Tony Serra Nissan responded

We appreciate your patience — sometimes great work takes a little extra pit time. Glad our team got you back on the road within two hours! Thanks for choosing Tony Serra Nissan for your service visit.

October 25, 2025

My car was in their shop for a diagnostic test and repair. Less than 2 weeks later, I broke down on the side of the road, and they said it was a total coincidence, an unrelated issue, wanting me to pa More

by KCT312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Rooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2025 -

Tony Serra Nissan responded

We’re truly sorry to hear about this situation — that’s never the experience we want for our customers. Our goal at Tony Serra Nissan is transparency, accuracy, and care with every repair. Please reach out to Maxine, our customer service ninja, at (256) 676-2435 so she can personally review what happened and help find a resolution.

October 24, 2025

Matt was great straight from the start. When he met me in the parking lot. I was just going to look at a few ford Mavericks. Just to look at them and I ended up driving away with one. Everyb More

by redshieldtransport
Recommend Dealer
Yes
Employees Worked With
Matt Henson
Oct 27, 2025 -

Tony Serra Nissan responded

Matts got that dangerous combo good timing and great cars. You came to browse, and he turned just looking into just driving off the lot. Huge thanks from all of us at Tony Serra Nissan we call that a Maverick-level move.

October 24, 2025

I had an oil change, tire rotation, and factory recalls done. Service clerk, Buffy, was very friendly. She explained that it would take several hours for everything to be done. I was kept up to date on the More

by LAMP565
Recommend Dealer
Yes
Oct 27, 2025 -

Tony Serra Nissan responded

Sounds like Buffy and the crew gave your car the full spa day treatment oil, tires, and a little recall refresh! We are glad the updates kept things smooth and that everyone took great care of you. Thanks for trusting Tony Serra Nissan we will make sure Buffy and our mystery cashier get the kudos they deserve.

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