Back

Tony Serra Nissan

Cullman, AL

4.4
2,325 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Contact Dealership

1724 Cherokee Ave SW

Cullman, AL

35055

Directions

By Type

Showing 2,325 reviews

September 19, 2025

Easy to schedule an appointment. Quick service for standard maintenance. Easy to communicate with. Quick service paperwork delivery sent to my email . More

by mboatright900
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Sep 21, 2025 -

Tony Serra Nissan responded

Thanks for sharing! We aim to make service at Tony Serra Nissan as simple as scheduling, as quick as maintenance should be, and as smooth as hitting ‘send’ on that email. Glad we delivered on all three.

September 18, 2025

Easy drop off and nice clean place to wait for pick up. Staff was professional and very helpful More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
Sep 21, 2025 -

Tony Serra Nissan responded

Andrew, glad to hear it! At Tony Serra Nissan, service should be as easy as drop-off, as comfortable as the wait, and as professional as the team behind it. Thanks for letting us know we hit the mark.

September 18, 2025

I went to buy a vehicle that was posted online for around $16,000 I did pre-approval online with a down payment of $5000. They financed around $17,000. I didn't realize that they added on around $4500 for th More

by lachrisha.riggins
Recommend Dealer
No
Employees Worked With
Geoff Lay, Cy Sisson
Sep 27, 2025 -

Tony Serra Nissan responded

Lacrisha, the Tony Serra Promise is included with every vehicle and fully disclosed both online and in store. We understand car buying can come with a lot of details, which is why everything was re-explained to you when you stopped back in the next day. At Tony Serra Nissan, we keep the process transparent so there are no surprises. If you’d like to revisit anything again, Maxine at 256-676-2435 will be glad to walk you through it.

September 17, 2025

Super friendly, knowledgeable and exceeded all of my requests and expectations Made the car buying process quick and easy More

by amber.nunley1217
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Salem
Sep 21, 2025 -

Tony Serra Nissan responded

Amber, that’s exactly the experience we aim for at Tony Serra Nissan—friendly, knowledgeable, and faster than you expect. Glad we could make car buying quick, easy, and on your terms.

September 15, 2025

You people told me a lie about my oip changes, and I will never be going to do business with Serri Neson again! More

by jamesjr1961.jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Rooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Tony Serra Nissan responded

We’re sorry to hear this experience left you feeling misled—and even sorrier that ‘Serri Neson’ took the heat instead of Tony Serra Nissan. Oil changes should be smooth, not stressful. Please reach out to our customer service ninja, Maxine, at 256-676-2435. She’ll work to set the record straight and hopefully get us back in your good graces.

September 15, 2025

Always good to their customers and always quick about getting the customer in and out , so glad I chose Tony serra Nissan to buy my new car ,,,,, outstanding performance and great people . More

by ryanbohannon60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
Sep 16, 2025 -

Tony Serra Nissan responded

Outstanding customers deserve outstanding service — glad we could deliver both for you here at Tony Serra Nissan in Cullman.

September 13, 2025

Great people to work with and easy process for buying a car. I would definitely recommend. More

by Chris G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Thompson sales
Sep 14, 2025 -

Tony Serra Nissan responded

Chris, when the people are great and the process is easy, that’s a win all around. Thanks for the recommendation and for choosing Tony Serra Nissan in Cullman!

September 10, 2025

They were very nice and I enjoyed doing business with them and will go back again More

by slburks88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Tony Serra Nissan responded

Glad you enjoyed the experience — ‘nice enough to come back’ is exactly the review we’re after. We’ll be ready for round two here at Tony Serra Nissan in Cullman.

September 09, 2025

Great group of people! !! They are very honest and are easy to talk too. Try them you will love it!! More

by missp8783
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Salem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Tony Serra Nissan responded

We love this — honesty, good vibes, and great conversations are what we’re all about! Thanks for the awesome shoutout and for choosing Tony Serra Nissan — we’ll be ready to impress again next time.

September 08, 2025

Awesome job! ! I was in and out quickly and even as a walk-in! Thank you!! More

by jefferyhbelknap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Badgwell, Reece Weissend
Sep 11, 2025 -

Tony Serra Nissan responded

Glad we could get you in and out quick — walk-ins usually take longer than a coffee order, but our service team likes to keep things moving at Tony Serra Nissan in Cullman.

...
35
...