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Tony Serra Nissan
Cullman, AL
1,980 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,980 reviews
July 24, 2025
The people were really nice , and communicated with me about everything that was going on. about everything that was going on. More
by lakelover252
Verified Customer
July 22, 2025
They got my car in quickly without an appointment. Contacted me to let me know what issues there was and promptly repaired my vehicle. Best ever Contacted me to let me know what issues there was and promptly repaired my vehicle. Best ever More
by Randy.tanner1960
Employees Worked With
July 21, 2025
Very good customer service:overall excellent! Straight to the point: Thank you very much good work! Straight to the point: Thank you very much good work! More
by grasa6464
July 21, 2025
I’ve bought vehicles with Nissan for the last 10 years. They’re always friendly and help me get the deal that fits my budget. They’re always friendly and help me get the deal that fits my budget. More
by jeanetec_66
Employees Worked With
July 20, 2025
I was very satisfied with Everything at Tony Serra Nissan. I would recommend anyone to go and buy a vehicle from Tony Serra Nissan. Nissan. I would recommend anyone to go and buy a vehicle from Tony Serra Nissan. More
by balkidtam
July 18, 2025
Fast and friendly service. Gave me a good price. I'll be coming back next time I need something done Gave me a good price. I'll be coming back next time I need something done More
by Davidscottyoung256
July 18, 2025
My vehicle was there for over 2 months to get a warranty repair. Totally unsatisfactory. Communication was terrible. They did not update me at all unless I called and asked the status of the repair. During repair. Totally unsatisfactory. Communication was terrible. They did not update me at all unless I called and asked the status of the repair. During that time I had to rent a vehicle because they had no loaners available. Nissan does not cover rentals even under warranty. I would not advise using them for any maintenance issue. More
by Bkaetz
July 18, 2025
the worst ever car dealership, one lie is not enough. they can pile the crap higher than anyone else I ever heard of. after the deal comes you meant nothing to them. the car ran hot they will not fix it they can pile the crap higher than anyone else I ever heard of. after the deal comes you meant nothing to them. the car ran hot they will not fix it. had to finance another car. payments over $200 more a mouth. and told the frist car was ours to deal with. so with both cars left with. just don't pay the payments on the first car and let the bank repo it. I have a paper where he wrote it on. so now aether 2 car payments or bad credit. I am disabled and can't pay for both. More
by stan
July 13, 2025
We appreciate all the help we received in purchasing my sons new car.. thank you sons new car.. thank you More
by Sonny0838
Employees Worked With
Other Employees :
Erica Rodenberry, Rebecca Locke, Mona Hurst
July 11, 2025
When I purchased car was told free year of oil changes. I was given 3. Lots of promises made when I purchased my car and now it seems they won’t be honored. Love my car either way, but won’t likely buy fro I was given 3. Lots of promises made when I purchased my car and now it seems they won’t be honored. Love my car either way, but won’t likely buy from them again. More
by carri.1127
