Tony Serra Nissan

Service department Buffy was very helpful knowledgeable and friendly and nice and I always go there and friendly and nice and I always go there More

The people were friendly and helpful! Elijah was very helpful with my insurance company. I had to talk to an after hours agent and there was a language barrier. He helped me with the ques Elijah was very helpful with my insurance company. I had to talk to an after hours agent and there was a language barrier. He helped me with the questions she asked by putting her on speaker phone! More

Easy to work with made it simple to get everything I need. Was very polite need. Was very polite More

I recently had my vehicle serviced at Tony Serra Nissan, and Buffy Smith made the entire experience outstanding. From the start, she was welcoming, professional, and very easy to talk to. She took the time and Buffy Smith made the entire experience outstanding. From the start, she was welcoming, professional, and very easy to talk to. She took the time to go over everything with me and made sure I fully understood what my vehicle needed before the work was done. What stood out the most was how attentive and organized she was throughout the process. Buffy kept me informed about the progress of my vehicle and made sure I wasn’t left wondering what was going on. That kind of communication makes a big difference when you’re dealing with car service. She also made the process feel smooth and hassle-free. Instead of feeling rushed, I felt like she genuinely cared about making sure everything was handled properly and that I left satisfied. It’s clear she takes pride in her job and values her customers. Because of Buffy’s professionalism and great attitude, I’ll definitely feel comfortable bringing my vehicle back in the future. If you’re visiting Tony Serra Nissan for service, having Buffy as your service advisor will make the experience much easier and more enjoyable. More

I had a great experience working with Buffy Smith at Tony Serra Nissan. From the moment I arrived, Buffy was professional, knowledgeable, and genuinely helpful. She took the time to listen to my concerns abo Serra Nissan. From the moment I arrived, Buffy was professional, knowledgeable, and genuinely helpful. She took the time to listen to my concerns about my vehicle and made sure everything was clearly explained before any work was done. It’s rare to find someone in a service department who communicates so well and actually makes you feel confident about the process. Buffy kept me updated throughout the entire service appointment and made sure I understood what was being done and why. She was honest, transparent, and never made me feel pressured into anything unnecessary, which I really appreciated. Her attention to detail and commitment to customer service made the whole experience smooth and stress-free. You can tell she truly cares about the customers and takes pride in making sure everything is handled the right way. The service was completed in a timely manner, and thanks to Buffy making sure everything was organized, the entire process was efficient from start to finish. If you’re bringing your vehicle to Tony Serra Nissan, I highly recommend asking for Buffy Smith. She goes above and beyond to make sure customers are taken care of and that their vehicles leave in great shape. Customer service like that is hard to come by these days, and it definitely deserves recognition. More

Professional and courteous service. Each person was helpful and explained themselves where I felt comfortable. Each person was helpful and explained themselves where I felt comfortable. More

Everyone was nice and made me feel welcome If I know someone is interested in a Vehicle I'll recommend this Dealership ?? someone is interested in a Vehicle I'll recommend this Dealership ?? More

simple to the point service appreciated greatly THANKS would patronize this location again in the future when are you guys going to bring back the MAXIMA so I can trade up THANKS would patronize this location again in the future when are you guys going to bring back the MAXIMA so I can trade up More

Very good, pleasant place to wait for car repairs Staff was very nice and courteous and helpful was very nice and courteous and helpful More

I have been in alabama since 2007 and your business was the best experience for me thank you the best experience for me thank you More