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Tony Serra Nissan

Cullman, AL

Overview
Employees
Reviews
Vehicles
4.4
2,296 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,296 reviews

March 16, 2026

Service was good. Having to replace rotors and brake pads this early is asinine and should be addressed More

by Nbaileyrn
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Report | Print
Mar 30, 2026 -

Tony Serra Nissan responded

We’re glad Buffy took good care of you. Brake wear can vary a lot based on driving habits, road conditions, and vehicle use, but we understand why that would be frustrating. We appreciate the feedback and your business with Tony Serra Nissan in Cullman.

March 13, 2026

We told Elijah what we wanted and the price point, and he gave us exactly what we asked for! More

by jennlicl1984
Recommend Dealer
Yes
Employees Worked With
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Szelag
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Mar 15, 2026 -

Tony Serra Nissan responded

Jenn, we love a clear game plan. You told Elijah what you wanted and the budget, and he delivered exactly that. No detours, no surprises. That’s how it should be. Thank you for trusting Tony Serra Nissan in Cullman and for the strong recommendation.

March 13, 2026

Absolutely wonderful Elijah was very attentive and considerate of our wants and needs Very satisfied More

by robdc1985
Recommend Dealer
Yes
Employees Worked With
Elijah Szelag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Szelag
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Mar 15, 2026 -

Tony Serra Nissan responded

Rob, that’s great to hear. When someone says “very satisfied,” we know the details were handled right. Elijah pays attention, listens first, and makes sure the vehicle actually fits what you want, not just what’s on the lot. We appreciate you choosing Tony Serra Nissan in Cullman and taking the time to share your experience.

March 12, 2026

Professions, friendly well organized Clean waiting area and great communication I would recommend them to anyone More

by Pat
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
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Mar 15, 2026 -

Tony Serra Nissan responded

Pat, that’s the full package right there. Professional, organized, clean, and clear communication. That’s how a service visit should feel. We appreciate the recommendation and you trusting Tony Serra Nissan in Cullman with your vehicle.

March 10, 2026

They fixed my problem and changed my oil in the time frame they gave me so I was happy More

by mtubbs75
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Report | Print
Mar 15, 2026 -

Tony Serra Nissan responded

That’s how it should go. Issue fixed, oil changed, and done when we said it would be. No surprises, no delays. We appreciate the 5 stars and you trusting Tony Serra Nissan in Cullman with your vehicle.

March 10, 2026

It was a stressfree experience, everyone was nice and it only took an hour to complete. More

by cdgable1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buffy Smith, Sam Gaither
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Mar 15, 2026 -

Tony Serra Nissan responded

An hour and stress free is a win in our book. Quick turnaround, friendly team, and no hassle is exactly what we aim for in our service department. Thanks for the 5 stars and for choosing Tony Serra Nissan in Cullman.

March 07, 2026

Fast diagnostics and service was correctly completed. Truck runs great! All my questions were answered More

by cody.woodall1
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Report | Print
Mar 15, 2026 -

Tony Serra Nissan responded

Cody, that’s what we like to hear. Quick diagnostics, the job done right, and a truck that leaves running strong. Even better that your questions were fully answered along the way. We appreciate you trusting the service team at Tony Serra Nissan in Cullman and for the 5-star recommendation.

March 06, 2026

This dealership lies to customers and takes advantage of the elderly. You can’t have a salesman who tells an 81 year old woman one price and a manager who is disrespectful and doesn’t want to give the distr More

by punchybronc23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Wyatt Andrews
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maxine Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Salem
1.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Szelag
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wyatt is awful , Michael Crider
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Mar 15, 2026 -

Tony Serra Nissan responded

We’re sorry this experience left you feeling dissatisfied. The transaction has been carefully reviewed, including the pricing and all signed documentation, and everything was presented and agreed to prior to completion. We strive to keep our process clear and transparent for every customer.

March 05, 2026

Very nice and helpful All the sales staff service department took care of all my needs More

by pd0452
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
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Mar 15, 2026 -

Tony Serra Nissan responded

That’s what we like to hear. Sales and service working together and taking care of everything in one place. We appreciate the 5 stars and you choosing Tony Serra Nissan in Cullman.

March 03, 2026

Friendly and quick. Easy to schedule an appointment. Informative. I always have a good experience there. More

by jennadpayne
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Report | Print
Mar 15, 2026 -

Tony Serra Nissan responded

Jenna, that’s consistency and we like that. Easy scheduling, quick service, and clear updates should be standard every time. We appreciate you continuing to trust Tony Serra Nissan in Cullman and for the 5 stars.

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