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Tony Serra Nissan

Cullman, AL

4.5
2,323 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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1724 Cherokee Ave SW

Cullman, AL

35055

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Showing 2,323 reviews

April 04, 2026

Very friendly and helpful Great service and very helpful and friendly sales associates. Got my oil changed and tires rotated in less than 30 minutes More

by kimberlyfrink5
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Apr 07, 2026 -

Tony Serra Nissan responded

Kimberly, quick service and good people is a strong combination. Glad the team got your oil change and tire rotation knocked out in under 30 minutes at Tony Serra Nissan in Cullman.

April 03, 2026

Excellent Great job, easy to deal with, friendly staff. Dog friendly and user friendly facilities . More

by andrewjeter76
Recommend Dealer
Yes
Employees Worked With
Joerocks
Apr 07, 2026 -

Tony Serra Nissan responded

Andrew, glad the experience was easy from start to finish. Friendly people and a dog-friendly setup still go a long way. Thanks for choosing Tony Serra Nissan in Cullman.

April 03, 2026

Great experience would do it again. It was a great experience I had no issues with paper work being discussed nor with the car I purchased. I will recommend them to anyone. More

by queenemmah
Recommend Dealer
Yes
Employees Worked With
Jacob Price
Apr 07, 2026 -

Tony Serra Nissan responded

Glad everything was clear, straightforward, and easy to work through. We appreciate the recommendation and thank you for choosing Tony Serra Nissan in Cullman.

April 03, 2026

Good service experience with good communication. Well explained and detailed service report. Dealer can be recommended More

by matt.belger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buffy Smith, Sam Gaither
Apr 07, 2026 -

Tony Serra Nissan responded

Glad the service visit was clear and well communicated from start to finish. We appreciate the recommendation and thank you for trusting Tony Serra Nissan in Cullman.

April 01, 2026

Service department is great Buffy Smith does her best to make sure you are taken care of in the best and most respectful manner possible. More

by bennybob18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Compton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Buffy Smith, Sam Gaither
Apr 07, 2026 -

Tony Serra Nissan responded

Buffy takes care of people the right way, and that shows. We appreciate your trust in the service team at Tony Serra Nissan in Cullman.

March 31, 2026

Customer service was exceptional. Explained the entire process of the service. Would definitely recommend to anyone needing service for their vehicle. More

by acostamg08
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Apr 04, 2026 -

Tony Serra Nissan responded

Exceptional service starts with clear communication, and it sounds like Buffy delivered exactly that. Thanks for trusting Tony Serra Nissan in Cullman with your vehicle.

March 30, 2026

They were really great and gave good info Always nice and well mannered to all More

by Kjjeffro
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Apr 04, 2026 -

Tony Serra Nissan responded

Good info and good people will win every time. We appreciate your service business at Tony Serra Nissan in Cullman.

March 30, 2026

Great Good service nice people in a in a reasonable time Would recommend to people More

by harleymantommy
Recommend Dealer
Yes
Employees Worked With
Buffy Smith, Buffy Smith
Apr 04, 2026 -

Tony Serra Nissan responded

Good service, good people, and done in a reasonable time is how it ought to go. Thanks for the recommendation and for choosing Tony Serra Nissan in Cullman.

March 30, 2026

Customer focused! Tony Serra Nissan takes a lot pride in customer satisfaction. All the staff is very professional and always greets you with a smile. More

by McCay
Recommend Dealer
Yes
Employees Worked With
Zack Rooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Apr 04, 2026 -

Tony Serra Nissan responded

McCay, that kind of consistency matters. Professional, welcoming, and focused on the customer is exactly how we want Tony Serra Nissan in Cullman to be known. Thanks for the review.

March 30, 2026

Worst dealership I've ever had to deal with in my whole life, those people know nothing about the word 'service ' More

by amermx
Recommend Dealer
No
Employees Worked With
Zack Rooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Rooks
Apr 04, 2026 -

Tony Serra Nissan responded

We don't agree with that characterization, but we do take concerns about service seriously. If something fell short during your visit, we'd like the opportunity to review it directly. Please contact Sam Gaither, Service Manager, at (256) 676-2435 so we can look into it properly.

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