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Tony T Chrysler Dodge Jeep Ram of Orangeburg
Orangeburg, SC
549 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 549 reviews
April 16, 2022
Long story but worth the read. Purchased a new jeep in 2018 at this dealership. At the first service of oil change and tire rotation, I get about 1 mile from the dealership and h Purchased a new jeep in 2018 at this dealership. At the first service of oil change and tire rotation, I get about 1 mile from the dealership and have a terrible shake in the steering. Get out, ALL the lug nuts on the jeep are loose. Call and they send someone out to tighten. Fast forward. Make an appointment online to have my 2021 jeep serviced with oil change and 5 tire rotation. Get to the dealership, told I do not have an appointment as the web site is not working properly. I have 2 confirmation emails that said I have an appointment. Get the oil change and only 4 tires rotated, not per my instructions. Get home, approximately 45 miles away, and discover that the locking lug nuts are all loose and I do not have a key. Call the dealership, they say it is safe to drive with only 4 lug nuts so I ask, why does the vehicle have 5 then? They say to take it somewhere local to me and have the lug nuts tightened. Finally, they agree to have it towed back and complete their mistake. I sent a written note in the drivers seat to rotate the 5th tire like they were supposed to do in the beginning. They then return the jeep to me with still no 5th tire rotation and also 45 miles of less gas than was in the vehicle. Would not recommend this dealership for any service needs! More
by rriley0512
Employees Worked With
Samantha Wiles
Helpful November 17, 2021
I received a letter from a salesman, Carnel, who sent me a letter with my car make and model number. The letter stated that my NEW car was on the purchase list. I was so disgusted since I know many older fo a letter with my car make and model number. The letter stated that my NEW car was on the purchase list. I was so disgusted since I know many older folks who would be confused by this cheap method of marketing. I called and told him this is a terrible way to try to sell a car. NEVER would I do business with them and I am telling friends, too. More
by Louise
Employees Worked With
Carnel
July 31, 2021
Paper work mix up, had to sign paper work after leaving with the car a couple weeks later for a higher price. Got a call asking me about my deposit money that I paid that they couldn’t come up with becaus with the car a couple weeks later for a higher price. Got a call asking me about my deposit money that I paid that they couldn’t come up with because some one was playing dirty with the money!! Was told they needed proof of the deposit I paid Wow!!! Was told I didn’t need new tags!!! Drove around two months with tags that not registered to the car. All I got was a sorry this happened to you. Can we say lawyer!!! Oh yea… it’s more but be cautious!!!! More
by Fredlepea
Employees Worked With
Tony Holmes, Devontre Pearson
April 05, 2021
In a short time, I received an oil change and tire rotation. Grateful to leave before 5 pm. Thanks for the service at Plaza Chrysler Dodge Jeep Ram of Orangeburg. rotation. Grateful to leave before 5 pm. Thanks for the service at Plaza Chrysler Dodge Jeep Ram of Orangeburg. More
by sc409orang71
Verified CustomerEmployees Worked With
Samantha Wiles
March 24, 2021
Sam, Ryan , Tim and mechanic were so kind!!!...They worked to get me and my truck in so that my problem could be addressed..I came in multiple time and each time they were nice and understanding!!!...T worked to get me and my truck in so that my problem could be addressed..I came in multiple time and each time they were nice and understanding!!!...Thank you!! More
by Durango
Employees Worked With
Ryan, Tim, Samantha Wiles
March 23, 2021
My service experience was great. What really impressed me was how they were flexible in dealing with issue other than the one I scheduled. Their work on Jeep was done well and completed in a timely matter. was how they were flexible in dealing with issue other than the one I scheduled. Their work on Jeep was done well and completed in a timely matter. More
by john.w.stephens
Employees Worked With
Samantha Wiles
March 17, 2021
I had a oil changed and tires rotation. The person that work on my car did not rotation my tires. And he still lie about he rotation my tires. I had mark my tires before I brought my car for service. Perso work on my car did not rotation my tires. And he still lie about he rotation my tires. I had mark my tires before I brought my car for service. Person that work on my car was Dallas. Will not bring my car back. More
by ladyc042
Employees Worked With
Samantha Wiles
March 10, 2021
Samantha was great! Service was done in a timely matter. My car was delivered with no grease marks which has been a huge problem at previous dealers. The technician did a fantastic job. My car was delivered with no grease marks which has been a huge problem at previous dealers. The technician did a fantastic job. More
by cat29135
Employees Worked With
Samantha Wiles
March 09, 2021
Samantha is great. Thanks for the work I needed done to my vehicle. With you honoring my extended warranty, I was able to save a lot of money. my vehicle. With you honoring my extended warranty, I was able to save a lot of money. More
by olethafrazier
Employees Worked With
Samantha Wiles
