Toothman Ford
West Grafton, WV
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Hassel free experience Bought a 2013 Chevy Equinox from Corey at Toothman Ford. Had a great experience. The process went so much smoother than I was expecting. The staff was Bought a 2013 Chevy Equinox from Corey at Toothman Ford. Had a great experience. The process went so much smoother than I was expecting. The staff was great and walked us through the process without incident. All questions were answered to satisfaction. And me and my family were completely satisfied with the experience. More
wrecked $0,000.00 2015 Explorer Sport Bought a 2015 Ford Explorer Sport that was supposed to be like new condition, no accidents etc. Well after a week of owning the car I find out that i Bought a 2015 Ford Explorer Sport that was supposed to be like new condition, no accidents etc. Well after a week of owning the car I find out that it was wrecked when the fog light fell out. Then I noticed that the front bumper was out of place and the headlight was broken also. So they fixed it, half assed! Had to take it back again because the rear wheel bearings went bad. We complained again so they said they would fix the bumper and put new brakes on the vehicle since it squealed so bad when we would brake. Ended up the front bumper cover was damaged beyond repair so they put a new cover on it, and yes it does not match the paint on the rest of the car. We said the xxxx with it we would just live with it because we could tell that they would never fix it properly and that we were screwed. A few weeks later the front end started making noise, and I swore i wouldn't go back there. So we took it to another Ford dealer and they said that someone had beat the front hub with a large hammer and destroyed the bearing. Lets pray that my 40,000.00 mismatched painted explorer has no more Toothman surprises! See the attached pic of the bearing. SOB's all I have to say!! I feel sorry for anyone that purchases a vehicle from them. Feel free to contact me Donnie I know my wife will be contacting you! More
Buy a Used Vehicle with Complete Confidence! The true measure of any business' integrity is how they handle issues. I just purchased a vehicle, well past warranty. Unbeknownst to Toothman Ford, i The true measure of any business' integrity is how they handle issues. I just purchased a vehicle, well past warranty. Unbeknownst to Toothman Ford, it was in need of a major repair. When I called about it, there was never a moment that I doubted a resolution in my favor. I was the priority, not the dealerships bottom line. They really went above and beyond when they really didn't have to. Buying a used vehicle can be a risk sometimes, but with Toothman Ford, you can have the peace of mind that this is truly a dealership that values the customer first! I am truly blown away by how they addressed my problem. Very happy customer!! That is a dealership with integrity! More
Great Service This place was so easy to deal with. They always called me back to answer every question I may have had. Great place to buy a car! This place was so easy to deal with. They always called me back to answer every question I may have had. Great place to buy a car! More
Quick and Simple Process They made the process a quick and simple one. I definitely would recommend. I ultimately found the vehicle I was interested in online, confirmed the a They made the process a quick and simple one. I definitely would recommend. I ultimately found the vehicle I was interested in online, confirmed the availability, was at the lot the next day; left 2 hours later with the vehicle! More
Good Experience! Great Selection! I recently purchased a 2013 Subaru from Toothman Ford. My experience was an overall good experience. My salesman was Justin and he did great! He took I recently purchased a 2013 Subaru from Toothman Ford. My experience was an overall good experience. My salesman was Justin and he did great! He took the time to get an understanding of what i was comfortable spending and what i would like my payments to be. Justin, as well as Donnie, helped make that happen for me. They had a great selection to choose from at reasonable prices. I would definitely recommend them to others and be willing to return in the future! More
Sales Too the point and no pressure. Make it quick and simple and out the door within two hours. Could care of everything. It is always hard to buy a used c Too the point and no pressure. Make it quick and simple and out the door within two hours. Could care of everything. It is always hard to buy a used car. More
2014 GMC Acadia I recently purchased my 2014 GMC Acadia from Toothman Ford in Grafton. This is the 3rd vehicle we have got from them. They are very good to work with I recently purchased my 2014 GMC Acadia from Toothman Ford in Grafton. This is the 3rd vehicle we have got from them. They are very good to work with you, and help out in anyway they can. I will continue to look to them for future auto's. We also use them for service on our vehicles. They are excellent in customer service all the way around. Highly recommend Toothman Ford of Grafton!! Very Satisfied customer Sharon Devericks, Bridgeport WV More
Fast and friendly My wife and I showed up with title in hand and our old vehicle and in less than 2 hours we were out the door with our new vehicle. My wife and I showed up with title in hand and our old vehicle and in less than 2 hours we were out the door with our new vehicle. More
Pleasant, easy experience Had to trade my Ram due to needing a bigger back seat to accommodate car seats. I found Toothman to have the best deal on the Ford that I purchased co Had to trade my Ram due to needing a bigger back seat to accommodate car seats. I found Toothman to have the best deal on the Ford that I purchased compared to others like it in the area. My experience was for the most part seamless and quick other than feeling like my trade was worth more than they offered. However, the price on the Ford seemed to make up for the difference. Justin treated me very well and we would definitely purchase from them again in the future! More