Toothman Ford
West Grafton, WV
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Second car, same GREAT service This was my second car purchase from Toothman Ford, as always excellent costumer service! I went to look at a used car and ended up with a new Focus! This was my second car purchase from Toothman Ford, as always excellent costumer service! I went to look at a used car and ended up with a new Focus! Danny took the time to listen to what I was looking for in terms of car and payments. I look forward to working with Toothman Ford in the future! More
Great Experience This was my first experience buying a car from a dealer and I was nervous about having to "haggle" for a good price. However, I was encouraged the sec This was my first experience buying a car from a dealer and I was nervous about having to "haggle" for a good price. However, I was encouraged the second I saw the car on their website. The price was beyond reasonable and they were upfront about posting pictures of the minor scratches on the used car. When we got to the lot, Keith was available within minutes. He was prompt with getting us in the car for a test drive. I enjoyed working with Keith-- he was friendly, informative, and made buying the car hassle free. All the staff were professional and easy going; never once did I feel pressured into buying the car. It was a great experience and I will definitely be going there for my future car needs. More
It was an amazing experience. Toothman Fords staff was so helpful. They will do everything they can to find you the best deal and they have are really friendly staff. Toothman Fords staff was so helpful. They will do everything they can to find you the best deal and they have are really friendly staff. More
Best car purchasing experience in 57 years The service I received when looking and purchasing a car at Toothman Ford was exceptional from the beginning to the end. I hate the pressure of lookin The service I received when looking and purchasing a car at Toothman Ford was exceptional from the beginning to the end. I hate the pressure of looking and dealing with a car purchase, but my experience at Toothman was like no other, there was no pressure and the made everything so easy. When I started looking around the lot I was greeted by a salesman, Corey, very promptly, he was knowledgeable and friendly and I didn't feel pressured at all. I told him what I was looking for and why. He showed us what he had, We had just started looking so he printed out fact sheets on the cars I liked. a couple days later, I needed more information and when I called his cell he was out of town but got the information I needed to me in less than 15 minutes! Upon deciding I wanted to test drive a car on their lot, I found that Corey was out of town but Keith assisted us in test driving and made the process of purchasing the car I wanted so simple and no stress. It was like I was working with family! After my purchase Keith showed us all the options on our car and how they worked, he continued to spend as much time as I needed to understand all the functions of the car, he also helped me pair my cell phone to my new car as well. I've never had a car experience be so stress-free and simple! They worked as a team, everyone was very pleasant, it was as thought they couldn't do enough for you. Patsy Coll More
Best Buying Experinece Yet Friendly, knowlegeable staff. No high pressure tacitcs. The vehicle appeared as advertised. Answered all our questions and concerns and went the ext Friendly, knowlegeable staff. No high pressure tacitcs. The vehicle appeared as advertised. Answered all our questions and concerns and went the extra mile to make the sale. Danny did a fantastic job of thouroughly explaining all the features and benefits of our car and did so after all the paperwork was done. A little under three hours from the moment we were greeted at the door to the time we drove off the lot. An excellent experience. I will definitely do business with them again. More
Quick, fair purchase of a 2016 Ford Escape I was looking for a specific Ford Ecsape low price low mileage. I was wanting a 2016-2017 Escape. Justin helped us find a vechile that fit both needs. I was looking for a specific Ford Ecsape low price low mileage. I was wanting a 2016-2017 Escape. Justin helped us find a vechile that fit both needs. Gave me an excellent price my trade in, a quick easy sale. More
3rd Car So Far Both of my sister's purchased used SUV's from Toothman Ford and recommended them They weren't wrong, I found the exact vehicle I was looking for, with Both of my sister's purchased used SUV's from Toothman Ford and recommended them They weren't wrong, I found the exact vehicle I was looking for, with low mileage and very fairly priced. Justin, the salesman I worked with, was great and helped me the right vehicle. More
Curtious, no pressure! We were in the market for a preferably used SUV, after a full day of shopping and test driving a Dodge and Chevrolet we decided to go out the next d We were in the market for a preferably used SUV, after a full day of shopping and test driving a Dodge and Chevrolet we decided to go out the next day and look at Ford in Grafton. I happened to come across an expedition on the website and it looked very similar to what we were looking for, I emailed a request in to check inventory very late at night not expecting a reply until the following morning, A response came back that night with a confirmation on contact information, by 9 o'clock in the morning I received a call while I was driving there to confirm the expedition was there and we told them we were on our way. When we arrived the vehicle had been gassed up, the snow removed and was warmed up and ready for us to test drive, no high-pressure salesman, sales manager was courteous and flexible and financing was easy, possibly our best car buying experience yet! More
Great First Experience Toothman Ford made my first car buying experience a great one. Justin was very helpful and down to earth, along with the other Toothman Ford staff. Toothman Ford made my first car buying experience a great one. Justin was very helpful and down to earth, along with the other Toothman Ford staff. More
A very good experience I visited Toothman Ford looking for a good used car at reasonable price. I found both a 2015 ford edge AWD at a good price. I worked with Corey McM I visited Toothman Ford looking for a good used car at reasonable price. I found both a 2015 ford edge AWD at a good price. I worked with Corey McMillen he was friendly and a pleasure to deal with. I would recommend the sales staff and the dealership 100%. Thank you very very pleased More