Toothman Ford
West Grafton, WV
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Focus purchase Tyler is a friendly, fast, no pressure salesmen with fair pricing and plenty of affordable accessories available for all their vehicles. Financing peo Tyler is a friendly, fast, no pressure salesmen with fair pricing and plenty of affordable accessories available for all their vehicles. Financing people are also friendly. More
Awesome experience!! Purchased my first car from a dealership today! Toothman Ford is a great dealership with plenty of affordable vehicles for the first time buyer! I wan Purchased my first car from a dealership today! Toothman Ford is a great dealership with plenty of affordable vehicles for the first time buyer! I want to express my sincere thanks to my salesman Corey McMillen for being very patient and diligent working with me and my family! I had the most positive experience with everyone involved in my purchase!! Your rock Corey!!! Thanks to Donnie and Rob as well!! I will be back for my next purchase and will recommend Toothman Ford to anyone looking for a great deal and excellent customer satisfaction!!! Thanks again for all you did to help me!!! More
Above & Beyond Corey and Rob both went out of their way to give me the best deal and buying experience possible. Everyone at Toothman Ford was friendly and their use Corey and Rob both went out of their way to give me the best deal and buying experience possible. Everyone at Toothman Ford was friendly and their used inventory are great vehicles at a great price. Cars really do cost less in Grafton! More
Excellent experience with Corey McMillen and Donnie McMillen This is the first time I have ever been to a big dealership to get a car. I was so nervous, but thanks to Corey and Donnie, I was able to get the best This is the first time I have ever been to a big dealership to get a car. I was so nervous, but thanks to Corey and Donnie, I was able to get the best deal possible for my car. They helped me so much and were very informative. They were also honest and straight forward, which is something I was very pleased about. Before I left, they made sure I was as comfortable as possible with the car I bought, and told me to call if I ever needed anything. Overall, I had an excellent experience with Toothman, and it's all thanks to these two guys. I would definitely recommend this place to anyone I know that is looking for a vehicle. More
My New Escape Seth Elsey and all the staff at Toothman made this a painless, pleasant experience. Everyone was very helpful, professional, and friendly. They went Seth Elsey and all the staff at Toothman made this a painless, pleasant experience. Everyone was very helpful, professional, and friendly. They went above any beyond for me today. Thanks, Seth and all the crew at Toothman. More
Great experience! Very Pleased with the Toothman Ford family! Very friendly and prompt. They were willing to make a deal and make my experience easier. I will be back Very Pleased with the Toothman Ford family! Very friendly and prompt. They were willing to make a deal and make my experience easier. I will be back when I am ready to purchase my next vehicle or bring a friend in... Thanks for a painless purchase. More
Courteous and Professional Our salesman was courteous and professional. After calling the Ford Company, I was pleased to hear that the recalls had been addressed on the vehicle Our salesman was courteous and professional. After calling the Ford Company, I was pleased to hear that the recalls had been addressed on the vehicle as was told to me by the staff. More
Good experience treated fairly great salesman I would recommend to others really the best prices I could find treated great and didn't try to make us feel uncomfortable definitely worth the trip I would recommend to others really the best prices I could find treated great and didn't try to make us feel uncomfortable definitely worth the trip More
Great used car buying experience The staff at Toothman Ford was very helpful and made buying a used car easy. They had a great price on a used car for my son. Unlike other dealers w The staff at Toothman Ford was very helpful and made buying a used car easy. They had a great price on a used car for my son. Unlike other dealers whose on line inventory is not available once you get there, the car we wanted was there. Unlike other dealers they did not try to steer us to a car beyond our budget. The salesman Mr. Leach was knowledgeable and helpful. We would readily recommend this dealer to others. More
Totally Dishonest--Online Used Car Pics Are Not Real For several weeks I had been speaking with Courtney about several used vehicles this dealership advertised online. I finally narrowed my search to a For several weeks I had been speaking with Courtney about several used vehicles this dealership advertised online. I finally narrowed my search to a 2013 Ford Escape and a 2014 Ford Escape. Since the drive for me is greater than an hour I called first to let them know I was coming. Upon arrival I was told the 2013 was in their detail shop but was 2 miles away and they would run and get it for me. After a lengthy wait; I was told the 2013 had not yet arrived from the auction in which they purchased it. When I inquired about the 2014; I was told it was in detail but to dirty to even show me. BLATANT LIES. I later learned that the pictures they post online are not even of their used vehicle inventory. Rather they are stock photos that anyone can download online. While I am certain that there are some honest people working here; the dishonest ones to avoid are Courtney, Shaela and Donny. They will tell you that the recent hail damage has delayed their receipt of inventory for 10-13 days. Still no excuse for their dishonesty in leading me to believe that at least one of the vehicles I was looking at was available (for several weeks). Maybe they advertised vehicles should have a "Coming Soon" banner. This dealership screams BAIT and SWITCH to me!!! More