Toothman Ford
West Grafton, WV
Filter Reviews by Keyword
By Type
Showing 934 reviews
Purchase of a used vehicle Very pleased with the entire Toothman Ford staff. Good experience all around. I would recommend this dealership to anyone. Thank you for being a great Very pleased with the entire Toothman Ford staff. Good experience all around. I would recommend this dealership to anyone. Thank you for being a great dealer. More
Great car buying experience We made two visits to this dealership and we also looked at their inventory online. Corey was very helpful, friendly and informative. Donnie was ver We made two visits to this dealership and we also looked at their inventory online. Corey was very helpful, friendly and informative. Donnie was very good at explaining prices and financing. He ran several comparisons for us and helped us get the payments where we wanted them. Robert was also very good at explaining the options for extended coverage. All the employees were very friendly and courteous - making the buying experience very enjoyable. More
Great price on a used car in very good condition I found several cars on the website and was able to get a good idea on what I was going to look at when I drove down to the dealership. The website ha I found several cars on the website and was able to get a good idea on what I was going to look at when I drove down to the dealership. The website has great images and gives the info on the car's ownership and crash history. All of the used cars were in great shape and they had a wide selection. The sales team (I worked with Corey) are up front and don't pressure you on a sale. We ran Corey around for about an hour looking at different cars and narrowed it down to one. We test dove it and looked it over and it was professionally detailed and in perfect condition. We are very happy with our new (used) car! More
Great friendly environment Great experience and was helped by multiple people throughout the buying process. Everyone worked well together and made sure I got what I wanted. Ver Great experience and was helped by multiple people throughout the buying process. Everyone worked well together and made sure I got what I wanted. Very laid back friendly environment. More
Quick & easy My Toothman experience was great. Donnie and Tyler got me in and out quick, and it's a good thing because a major hail storm hit the night that would My Toothman experience was great. Donnie and Tyler got me in and out quick, and it's a good thing because a major hail storm hit the night that would have ruined my wife's new Benz if it was still sitting there! Pricing was fair and about what I expected going in. As I said, service was great. The car is fun... thanks guys! More
It doesn't get easier than this Always a great experience. Corey did an amazing job showing me the exact car I was looking for in the very first one. No need in heckling for the low Always a great experience. Corey did an amazing job showing me the exact car I was looking for in the very first one. No need in heckling for the lowest price. If you do your homework, you see that you are getting a good deal. More
Wonderful people It has been over 20 years since I purchased a Ford vehicle due to a customer service issue I had with my van when I lived in Pittsburgh. I vowed to n It has been over 20 years since I purchased a Ford vehicle due to a customer service issue I had with my van when I lived in Pittsburgh. I vowed to never purchase another Ford again. Fast forward 20 years later, and JR Toothman and his sales team have won me over. They were wonderful to work with. I purchased a new Ford Escape for a family member. I have been driving it myself for the past week and I am in love. It is more comfortable and the interior is better designed than my CRV. Due to this experience Ford is in the running for my next car purchase! Thanks JR, Donnie, Adam, Robert and team for a great experience. PS. My first time meeting these gentleman was last week but they are so friendly that I am already on a first name basis with this team! More
good people / sales Will go back again. The people are friendly and have good deals there to. It was nice that they didn't push you with a sale for different car. Will go back again. The people are friendly and have good deals there to. It was nice that they didn't push you with a sale for different car. More
Tyler Stevens - Though extremely busy, Tyler was very, very tentative and extremely helpful. I need purchase the car and at this point I am very happy. Hope they Though extremely busy, Tyler was very, very tentative and extremely helpful. I need purchase the car and at this point I am very happy. Hope they get some help in the financing, signing the deal aspects. More
Donnie is awesome! I went to check out a special sale Toothman Ford was having. Donnie told me to go pick out a car a liked. He told me it would be mine if I wanted it a I went to check out a special sale Toothman Ford was having. Donnie told me to go pick out a car a liked. He told me it would be mine if I wanted it and held it for me, not allowing his co-workers to sell it to their friends. Tyler spent alot of time with me as well and did all the paperwork, while Donnie personally took care of the financing and brought in fantastic numbers to allow this to be a pleasant few hours at the dealership. We didn't spend half a day and drive home mad like we have in the past. If you want a car and a few nice guys to deal with- Donnie and Tyler are your guys!!!! More