Toothman Ford

Excellent Service We want to thank Brent Summers, Chad Raschella, and others in the service department for the great experience we had at Toothman Ford recently. They s We want to thank Brent Summers, Chad Raschella, and others in the service department for the great experience we had at Toothman Ford recently. They scheduled the repair work for a day and time that fit in with our work schedules. There were several things wrong with our Ford Edge and they repaired or replaced parts to make our vehicle like new again. They even put a new inspection sticker on, which saved us from having to make another appointment before the end of the month. That was a pleasant surprise. And, the bumper-to-bumper warranty saved us a lot of money. Many thanks for treating us like family! Sincerely, Ed & Sharon Lanham More

Was very good. They were friendly, patient, costly competitive, and I like the life time warranty. after we drove away we noticed a flaw in the windshield and they a They were friendly, patient, costly competitive, and I like the life time warranty. after we drove away we noticed a flaw in the windshield and they agreed right away to correct this. More

New Escape Went to look at a used car. Salesman Tyler was helping us and mentioned the new cars in stock. After going over the options I decided to go for the ne Went to look at a used car. Salesman Tyler was helping us and mentioned the new cars in stock. After going over the options I decided to go for the new car. All the staff was friendly and helpful. Overall great experience. Will definitely look there first whenever I’m in the market for a car. More

Horrible service deparmtnet Worst service department I have ever dealt with. Car broke down, from out of state and was left stranded with no way home and would not give me a re Worst service department I have ever dealt with. Car broke down, from out of state and was left stranded with no way home and would not give me a rental or loaner and it was going to be at least two weeks before my car would be ready to be picked up Had to have family come get me to take me home and the service department was no help whatsoever. Would not even call or answer the phone!!! More

it was effortless, I’m very satisfied Went there , gave them a price I wanted to spend, they gave me several different cars to choose from and they were all at least $1,500 below KBB, and Went there , gave them a price I wanted to spend, they gave me several different cars to choose from and they were all at least $1,500 below KBB, and a lifetime warranty on the motor and complete drive train, when I need another I will go to Toothman Ford in Grafton WV, it was a great experience , Justin Newlon went way beyond anything he had to do for a customer. Thanks guys Ray,, More

Fabulous Experience 🌟🌟 The sales people at Toothman Ford are truly a cut above the rest!!! Justin Newlon is definitely our favorite man to make deals with!! We loved the ser The sales people at Toothman Ford are truly a cut above the rest!!! Justin Newlon is definitely our favorite man to make deals with!! We loved the service & quality we received. Everyone we came in contact with was professional, helpful, and so very courteous! The deal Toothman Ford offered on the 2016 Jeep Compass we purchased was better than anything we found Anywhere!!! We highly recommend checking out Toothman Ford....this was our first time & we can guarantee it won't be our last 💖💖 More

Great timely service Always friendly, accommodating and convenient location. Whenever I called for service phone calls answered promptly. They always try to work around my Always friendly, accommodating and convenient location. Whenever I called for service phone calls answered promptly. They always try to work around my schedule. My husband was terminally ill and I did not have transportation to and from shop. Service department always gave me a ride home and picked me up while vehicle was in the shop. Thank you! More

Amazingly friendly service They are teuly amazing at trying to get you into your new car! Sales staff is super friendly, upfront, and fo above and beyond for each customer! They are teuly amazing at trying to get you into your new car! Sales staff is super friendly, upfront, and fo above and beyond for each customer! More

Disappointed Recently had a scheduled service and inspection. When I arrived I was told they didnt have me on their schedule even though I had set appointment 3 we Recently had a scheduled service and inspection. When I arrived I was told they didnt have me on their schedule even though I had set appointment 3 weeks in advance. They squeezed me in to do my inspection and oil change plus tire rotation. After leaving I noticed they didnt put a new sticker for my next oil change. Later (this is my wifes car) she noticed no washer fluid. So basically we're not even sure they did the oil change as no sticker and no fluid levels capped off. The service center is too small and over booked. Had always been satisfied previously however this experience has me rethinking if I should find another dealer. More

Awesome deal Tyler Stevens was the sales person we went through on 6-7-2019 to help us get a good safe vehicle for our family and even with a good chunk down payme Tyler Stevens was the sales person we went through on 6-7-2019 to help us get a good safe vehicle for our family and even with a good chunk down payment he made sure we was satisfied and treated us very nice! More