Towbin Dodge RAM

Made the "impossible" POSSIBLE! Mr. Lloyd Hicks (or as I call him "Mr. Lloyd") made the impossible POSSIBLE for me. I went to Towbin Dodge just to speak with a salesman, briefly expl Mr. Lloyd Hicks (or as I call him "Mr. Lloyd") made the impossible POSSIBLE for me. I went to Towbin Dodge just to speak with a salesman, briefly explain my financial situation and see if there was anything they'd be able to do. I had very low expectations because my credit situation was not the best (it's not the worst either but you get my point). Mr. Lloyd was optimistic from the start. I told him that I didn't have the time to actually complete a credit application since I had to be at work in about an hour and a half (and from previous car buying experience, they keep you at those dealerships for what seems like hours on end). Mr. Lloyd had me complete just a few questions on the application and he asked me if I had a specific vehicle in mind. I told him that I wanted a Dodge Journey but I was positive that he couldn't make it happen. Mr. Lloyd said he understood that I had to be at work so he told me that he would "work on it" and get back to me. With that, I went about my way to work and was expecting to get an apologetic voicemail with an invite to come back once my credit improved. To my surprise, a couple of hours later, I had a voicemail from Mr. Lloyd stating that he had "good news" and to call him back. He also sent me a text message saying he had a Dodge Journey that I was approved for! I couldn't believe my eyes or my ears! I didn't have work that next day so I arrived at Towbin Dodge with my all of my paperwork and left a couple of hours later in my beautiful, black Dodge Journey (although Mr. Lloyd had processed most of the paperwork, they detailed my Journey while I waited). Mr. Lloyd was very welcoming, friendly, enthusiastic, thorough and positive. He knew he could get me in a new vehicle while I thought it was impossible without thousands of dollars for a down payment, which I did not have. My plan is to keep this vehicle for 1 year, go back to Mr. Lloyd, let him work his magic and get a brand spanking new Dodge Journey with all the bells and whistles! But I must say, I absolutely LOVE my Journey that Mr. Lloyd got me into. If you're on the hunt for a new or used vehicle, you owe it to yourself to visit Towbin Dodge and ask for Mr. Lloyd!! Best car buying experience you'll ever have! More

Outstanding service Always Great service!! Everyone here is always friendly and professional making the experience very positive. This particular visit my service represe Always Great service!! Everyone here is always friendly and professional making the experience very positive. This particular visit my service representative was Michael He was knowledgeable, polite, and friendly. The service was done promptly and correctly. More

Alway on to the points . She let me know what i need to be done with my car. Alway give me best deal possible , thank for great service keep up good job mary be done with my car. Alway give me best deal possible , thank for great service keep up good job mary More

I do not recommend them. I bought a Ram Truck and we agreed on the price and when i signed paperwork the price was different.i didnt notice until afterwards. I tried to resolve it with the salesperson t agreed on the price and when i signed paperwork the price was different.i didnt notice until afterwards. I tried to resolve it with the salesperson the difference was over $2000.00 and they offered me 2 free oil changes, what an insult. You are important to them when making the deal, but afterwards not so much. More

My 2nd time buying a car with Mr. Lloyd Hicks at Towbin Dodge. Lloyd knew exactly what I was looking for, making everything quick and easy. He is very professional and very friendly. Overall staff is grea Dodge. Lloyd knew exactly what I was looking for, making everything quick and easy. He is very professional and very friendly. Overall staff is great. More

Lloyd helped us get our last vehicle at dodge so when it was time to upgrade we had to come back see him. He was very friendly and knowledgeable as always. He made our trade in experience very easy. was time to upgrade we had to come back see him. He was very friendly and knowledgeable as always. He made our trade in experience very easy. More

Best Service Norman was professional and great customer services. I will recommend anyone to bring your vehicle to service and have Norman take care of your car ne Norman was professional and great customer services. I will recommend anyone to bring your vehicle to service and have Norman take care of your car needs. More

Great customer service! This was the best experience I've ever had buying a car! It was an easy purchase, I did not feel pressured to buy the vehicle. Danny was very professi This was the best experience I've ever had buying a car! It was an easy purchase, I did not feel pressured to buy the vehicle. Danny was very professional, great sense of humor, he answered all of my questions and he went above and beyond to make ensure it was a smooth transaction! I would definitely recommend Danny to anyone! Thank you Danny! Loving my sweet, smooth ride! :) More

Salesman Kevin couldn't be any more professional. Very caring salesman. Went far and beyond to make sure all our needs were met. Excellent customer service!!! caring salesman. Went far and beyond to make sure all our needs were met. Excellent customer service!!! More

Was the best experience I’ve ever had buying a car , Kevin was amazing !!! I can’t wait for my next purchase I wanna definitely come back!!!! Kevin was amazing !!! I can’t wait for my next purchase I wanna definitely come back!!!! More