Towbin Dodge RAM

Kevin Everyone was so nice and helpful but Kevin was one, if not, the best salesperson I’ve delt w and at my age (76) I’ve purchased a lot of cars!!! He was Everyone was so nice and helpful but Kevin was one, if not, the best salesperson I’ve delt w and at my age (76) I’ve purchased a lot of cars!!! He was extremely conscious of our needs and took great care of us!!!! Even the finance part was bearable for a change - Freddie went thru the paperwork and fully explained everything. Great team!! More

Great Buying Process I was in the market for a 2019 Ram and I worked with Lloyd Hicks. He was very knowledgeable and patient with me as we looked at the different options I was in the market for a 2019 Ram and I worked with Lloyd Hicks. He was very knowledgeable and patient with me as we looked at the different options available, pricing, etc. This was my third vehicle I purchased from Towbin Dodge and every time has been good, but this was the best! Lloyd showed care and compassion for not just me but my family. Once we decided on the truck, the paperwork process went smooth and when Lloyd delivered the truck he walked me through everything from setting up Bluetooth, to explaining maintenance, how to operate the audio, how to use car play and the truck came sparkling clean! I would recommend Towbin to anyone in the market and will tell them to go see Lloyd! Thanks again Lloyd and the Towbin team. 10+ rating on all levels. More

Best car buying experience I rarely write reviews but the customer service and car buying experience was second to none! Today I found myself literally amazed at how simple and I rarely write reviews but the customer service and car buying experience was second to none! Today I found myself literally amazed at how simple and quickly I got into a new Dodge Durango. Let me start by saying Jose Sandoval is the guy to go see! After spending 3 days going back and forth with a “buy here pay here” car lot with the “we approve everyone” mottos we felt completely discouraged when even they wouldn’t finance us on a vehicle. Our credit situation isn’t the best but we thought let’s just give a big car lot a shot. We decided to go down to Towbin Dodge in the Valley AutoMall in search of a family size vehicle. We had our eyes set on a Dodge Durango and long story short we left with the exact vehicle we wanted! At no point in time did we feel like we had to beg and give a limb, Jose gave us the option to pay what we were comfortable with and didn’t suggest any lesser vehicles. He explained everything in great depth and made us feel comfortable. To top it all off he heard us make a comment jokingly about wanting to get lunch soon and he got on his phone and ordered us lunch out of his own pocket. That’s going above and beyond and we can’t thank him enough! He genuinely cared about our satisfaction not just a sale! Don’t take my word for it! Go down and see Jose Sandoval I guarantee you’ll be happy you did. More

Engine trouble We felt that Towbin Dodge, and Joshua Kuykendall, in particular, went above and beyond to help us. We needed a whole new engine and Josh made phone c We felt that Towbin Dodge, and Joshua Kuykendall, in particular, went above and beyond to help us. We needed a whole new engine and Josh made phone calls, kept us informed, made all necessary arrangements for a rental, explained to us in detail, and made us feel comfortable with our choice to come to Towbin. Based on this, I will sincerely consider buying my next vehicle from Towbin, and we're from Ohio!! More

best experience I have brought a few vehicles in my time but this was far the beat experience I have ever had at any dealership. Danny Dinero was the sales representa I have brought a few vehicles in my time but this was far the beat experience I have ever had at any dealership. Danny Dinero was the sales representative I worked with. He did a great job on getting me into the truck I wanted he had a great attitude and never pressured me. Dealing with me you have to have a lot of patience which he did. Thank you Danny. I also would like to Thank Florencio Rupley. He also help worked to get me into the truck of my dreams at a great price and made sure that I was happy with my purchase and had a great experience with every one I dealt with at the dealership. Thanks to every one at Towbin Dodge. More

Dodge SRT Demon Since I have purchased my vehicle, I have had a few good people take care of me. One rep stands out with my recent visit. Jeremy@towbin dodge Henderso Since I have purchased my vehicle, I have had a few good people take care of me. One rep stands out with my recent visit. Jeremy@towbin dodge Henderson Auto Mall. This guy went above and beyond to make sure my ride was the way it is supposed to be. Whether a service check or other cosmetic issues, Jeremy has been the go -to man. Thank you again Jeremy, for your speedy help and support, as a true muscle car enthusiast. Joe More

They are simply amazing! I 100% would reccomend them to anyone. I was rearended and my insurance totaled my car which left me searching for a car, I called and asked about a v I 100% would reccomend them to anyone. I was rearended and my insurance totaled my car which left me searching for a car, I called and asked about a vehicle, from there forward I was completely put at ease. They never changed what was going on nor wavered from how they said it would go, after being haggled around by 4 other dealerships I was over the car shopping scene and was put at ease with any confusion or worry. Thanks guys for being awsome! More

Service and warranty work Service writer Amel is awsome !! Very knowledgeable and personable. Has everything completed in less that an hour and that included some miscellaneo Service writer Amel is awsome !! Very knowledgeable and personable. Has everything completed in less that an hour and that included some miscellaneous things I wanted done. Great job boys !!!! More

Amazing customer care. I was initially disappointed by the service, so Chris took care about me and solved the issue at no cost. She also offered me the tank. Thank you Chr I was initially disappointed by the service, so Chris took care about me and solved the issue at no cost. She also offered me the tank. Thank you Chris. Kind regards, Tristan More

Best service department ever My truck went into limp mode while I was in town for a job interview, Andrae and Amel got my truck in immediately and helped me with a car rental whic My truck went into limp mode while I was in town for a job interview, Andrae and Amel got my truck in immediately and helped me with a car rental which eased my stress with the entire situation, I was told it would just be a diagnostic fee of $169 I believe, but it turned out to be related to a recall that was on the vehicle and they did not charge me the fee or for the rental car, yes it was still a 4 hour drive to go back to pick up my truck but they honestly made the situation as smooth as possible, I’ve used a few different Dodge service departments out here in California and none of them have been that fast and knowledgeable in repairing my truck, and customer service is second to none at Towbin, I will definitely be making that drive for any of my future service work (yes it’s worth it) and maybe my new truck will be purchased there as well. Thanks Amel and Andrae for everything, keep it up!!! More