Towbin Dodge RAM

River Yes they forgot to install the GPS unit on my 2019 Ram 1500 until 10 days later when I tried to activate the Evts oops the Esn# and plan code were mis Yes they forgot to install the GPS unit on my 2019 Ram 1500 until 10 days later when I tried to activate the Evts oops the Esn# and plan code were missing so I called the financial manager who should give me the package but I didn’t get any response so I called the sales person and I didn’t got the call back either at this moment I didn’t know what to do anymore.Because I already paid for it so I decided to call their customer care department to try my luck on the answering machine.And few hours later Chris Douglas called me back and told me what happened to the GPS on my truck.After that we had appointment set up on incoming Monday.After the Evts installation completed I want to say thank you Greg( service Forman) did the wonderful job thanks again. More

Service and recall Excellent service writer (Amel), knowledgeable and polite. Recall and oil change performed in less than an hour and all was visible from the waiting Excellent service writer (Amel), knowledgeable and polite. Recall and oil change performed in less than an hour and all was visible from the waiting area. Dealership is clean and has some nice amenities for waiting guests. Highly recommend !! More

Excellent service Mr. Hicks provided excellent service, he bought me A sandwich, I got A little hungry, l was also pleasantly surprised when Mr. Chris Douglas came ou Mr. Hicks provided excellent service, he bought me A sandwich, I got A little hungry, l was also pleasantly surprised when Mr. Chris Douglas came out and carried A very pleasant conversation. I must admit l was impressed with the service. IZZY More

awesome experience Lloyd Hicks was awesome he was very professional, he had great knowledge about the vehicle I was interested in. Lloyd did not promise us a thing he wa Lloyd Hicks was awesome he was very professional, he had great knowledge about the vehicle I was interested in. Lloyd did not promise us a thing he was very honest and worked hard to make the deal work for us. Overall we had a great experience thanks to lloyd and all of the professionals at Tobin Dodge I reccomend that everyone stop by and purchase their dream vehicle from Tobin Dodge!!!! More

Brandon Zuñiga is 10+ Brandon Zuñiga, thank you very much for the excellent and professional work you gave my car.I went home with peace in mind knowing that my car is in g Brandon Zuñiga, thank you very much for the excellent and professional work you gave my car.I went home with peace in mind knowing that my car is in good hands of professional people like you, that you know how to do your job.I appreciate the professional way in which you conducted yourself to me as a client, and how you answered all my questions. Thanks again. More

bill of goods to good service Well, bought a used car from them back in 2008. Not a bad experience. Got the car without a lot of fan fair. Decided to go look at trucks (used). Firs Well, bought a used car from them back in 2008. Not a bad experience. Got the car without a lot of fan fair. Decided to go look at trucks (used). First one I tried, got it back to the dealership and it had an oil leak. Said no to that one. Next one I test drove I liked and decided to purchase it. Was told that the code to unlock the door was in the truck. It has an outside punch key code. The passenger side door lock is missing the whole mechanism. The air conditioning didn't work 😣. I am totally displeased with the service. They refilled the A/C unit with 134A but never found the leak. That's all I got from them. Still no door code, still no passenger side door lock, still a leak somewhere in the A/C system. Don't buy a vehicle from these people. They have totally gone south for costumer service. Well, after I wrote this review I finally got everything fixed. They were a totally different dealership than I had walked into the first, second, and third time. Christina Douglas was outstanding along with Danny the service manager 👍. Fixed the problems in record time. More

..Clean Clear and Positive! From the time I entered the Dealership I was attended to immediately... My questions and concerns were answered.I Found that customer service worked From the time I entered the Dealership I was attended to immediately... My questions and concerns were answered.I Found that customer service worked with me in a way that was comfortable and convenient for me with no hassle..Due to the polite and positive approach I was inclined to inquire further about looking at some vehicles and decided to purchase. I am glad that I DID!!!! More

Chris Douglas made my experience with this dealership better Chris Douglas is an excellent customer service agent for Towbin Dodge. If it wasn't for her stepping in and seeing to it that the items on my truck w Chris Douglas is an excellent customer service agent for Towbin Dodge. If it wasn't for her stepping in and seeing to it that the items on my truck were taken care of, I would have not had a great review for Towbin Dodge. She took care of getting the bedliner scheduled and installed. She was on top of things when it seemed as though I was left waiting. I really appreciate her kindness and consideration handling my needs. I am really grateful that Towbin Dodge has such a magnificent customer service agent! She is to be commended! More

Regular maintenance Took my truck in for its 6 month maintenance. I had a very good experience working with Andrae. He was very polite and courteous, thank you andrae f Took my truck in for its 6 month maintenance. I had a very good experience working with Andrae. He was very polite and courteous, thank you andrae for all your help. More

Super!!! Lloyd Hicks worked hard for my sale. He was honest to get mew the best deal possible. I will go back to Towbin Dodge/Ram the next time I need another Lloyd Hicks worked hard for my sale. He was honest to get mew the best deal possible. I will go back to Towbin Dodge/Ram the next time I need another vehicle. More