Towbin Dodge RAM

Disappointed,dissatisfied, distrustful Quick to blame new hires for mistakes in their paperwork. Won't follow through with promises made. If it's not in Due Bill they treat it as if it ne Quick to blame new hires for mistakes in their paperwork. Won't follow through with promises made. If it's not in Due Bill they treat it as if it never was promised at all. More

Friendly I'm giving these rating because. I buy cars every two years. And I don't need the run around "BS". However, Towbin dealership listened to what I was I'm giving these rating because. I buy cars every two years. And I don't need the run around "BS". However, Towbin dealership listened to what I was interested in. I told them what car, price, payment and interest rate. However, you guys can speed up the finance dept. I waited over an hour to sign papers. More

Great experience We walked into dodge towbin with no appointment set and found Lorenzo who turned out to be our salesperson who was great. He left for an appointment h We walked into dodge towbin with no appointment set and found Lorenzo who turned out to be our salesperson who was great. He left for an appointment he had set so they had others assist us. The other person they had assisting us was really pushing us away from the sale but then lorenzo came back and apologized to us about leaving but we understood completely. As soon as lorenzo came back he helped us find the car we were looking for and though it did take a few cars lorenzo made sure it was what we wanted and what we loved. We came in looking for a Dodge Charger used but left with a brand new Dodge Charger with a great deal! Anytime we have any questions or need something lorenzo always makes sure we are taken care of. He definitely gave us a great experience and we love our Dodge Charger! I would recommend lorenzo to anyone who is interesting in purchasing a car from dodge towbin. More

No pressure, pleasant experience, salesperson was best Steven was very personable and professional. He was not overly aggressive and made sure all of our "wants" were met. The Financing process was simpl Steven was very personable and professional. He was not overly aggressive and made sure all of our "wants" were met. The Financing process was simple and not as tedious as past experiences. More

Service Center Experience With a issue pertaining to the shuttle service that was addressed by Oscar, my overall experience was pretty good. I was glad to see that Oscar took t With a issue pertaining to the shuttle service that was addressed by Oscar, my overall experience was pretty good. I was glad to see that Oscar took the time to actually understand my concerns. WELL DONE OSCAR!!! As for the repairs of my vehicle, it is running very nice now. Had a pull to the right when accelerating and a very noisy front end. Repairs took a couple of days but considering they had to replace everything, not so bad. Was offered another vehicle by Towbin just in case I needed it, which I thought was very nice. Overall, I am truly satisfied with the outcome of the service and I would go back definitely. Thanks to Cesar and Oscar for helping with this !! More

New Ram 1500 Hands down best new vehicle purchase experience. I had no wasted time (time is money), no pressure, just a great deal! I will shop here again. Hands down best new vehicle purchase experience. I had no wasted time (time is money), no pressure, just a great deal! I will shop here again. More

Second car I have purchased from Lloyd Hicks at Towbin I purchased my 2006 Dodge Charger from Towbin in 2007. Any issue I had with the car they were there to help me with and took care of. I had the car fo I purchased my 2006 Dodge Charger from Towbin in 2007. Any issue I had with the car they were there to help me with and took care of. I had the car for 9 years and for that entire time Lloyd Hicks kept in contact with me and not just to get me come back to get another car but to see how I was doing and how my family was. I just recently bought another car from Towbin and Lloyd took care of everything for me to make my experience as smooth as possible. I will keep going back to Towbin and Lloyd for any future car purchases. More

Ginger Hoskins was excellent!! Would recommend her!!! Ginger Hoskins was very helpful and stayed with us through the entire process of purchasing a used car. It can be stressful purchasing a car and she Ginger Hoskins was very helpful and stayed with us through the entire process of purchasing a used car. It can be stressful purchasing a car and she made us feel relaxed. Thank you Ginger!! More

general vehicle inspection I do all my oil changes at the Dodge dealer. Its cheaper if you buy 5 at a time. I get real concern from my rep when I have a problem and they try an I do all my oil changes at the Dodge dealer. Its cheaper if you buy 5 at a time. I get real concern from my rep when I have a problem and they try and fix the problem for me even though they arent the one doing the work on my truck. They are genuinely concerned when they give you their personal cell number. They want to make it right. Thank you Towbin My next car or truck will be bought at Towbin More

Great store Great sale rep highly recommended . Had the car I wanted Took a little longer then Expected but all in all great experience any 1st time buyers should Great sale rep highly recommended . Had the car I wanted Took a little longer then Expected but all in all great experience any 1st time buyers should go here More