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Towbin Dodge RAM
Henderson, NV
1,310 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,310 Reviews of Towbin Dodge RAM
April 12, 2021
Incredible experience! The most patient and efficient salesman I’ve ever had the pleasure of working with! Highly recommend clerio for your new car experience! salesman I’ve ever had the pleasure of working with! Highly recommend clerio for your new car experience! More
by Jt.smith24
Employees Worked With
Clerio Evaristo
March 04, 2021
Kevin was amazing and helpful with my purchase I really do appreciate him thank you. Amy King was also amazing so helpful . Thanks you again. do appreciate him thank you. Amy King was also amazing so helpful . Thanks you again. More
by dayquanrichardson23
Employees Worked With
Amy King , Kevin Hanrahan
December 26, 2020
Jonathan Tyrrell DID a FANTASTIC JOB !!Getting us in our dream.F-150. He was diligent- persistent- and hospitable . It I'm 69 yrd old and have bought many cars in my lifetime this was the BEST EXPERIENCE WE dream.F-150. He was diligent- persistent- and hospitable . It I'm 69 yrd old and have bought many cars in my lifetime this was the BEST EXPERIENCE WE EVER HAD. More
by Pete piazza
Employees Worked With
Jonathan Tyrrell
December 17, 2020
If you do buy a truck or car make sure its not from this dealership. My truck needs an engine replacement after 5,000 miles and the dealership wants to install a used engine! Stay away from this Blue Clo dealership. My truck needs an engine replacement after 5,000 miles and the dealership wants to install a used engine! Stay away from this Blue Clown Dealership! I’m not sure if this dealership is more of a blue Jeanie or a big blue clown. What’s for sure is that I can recognize all the characters from the Chopper’s commercials. The Chopper, Blue Jeanie, the baby; they are all on deck, running the dealership. In November I leased a brand-new 2019 1500 Ram Warlock. 5000 miles later, without even making it to the first oil change, the truck suffers a severe malfunction. Number 3 injector malfunctioned. It sprayed fuel uncontrollably into the engine. The engine burned gas like crazy, the whole car smelled like exhausts even with the windows closed! My wise that suffers from asthma had to go see a doctor that same day. All this uncontrollable burning Thiscaused severe engine damage that required the replacement of the engine. Not only Towbin Dodge is refusing to replace the vehicle for another one, but they plan to install a used engine!! All this time, not even one person from the Sales Dept or management called me to discuss the matter. The only person who called me from there was Michael the service guy. He has been great in calling me and keeping me updated about the status of the truck. Michael also informed me that the General Manager will call me and discuss these matters. To this day, almost a week later, I never heard from him/her. It is highly disappointing. It seems the General Manager or even any sales manager would rather hide behind the scenes and let their service techs do the unpleasant work for them. When problems rise, like the blue Jeanie, they go puff and disappear; you’ll be left by yourself with a broken-down new car. Trust me, the only wish you’ll get from this Blue Jeanie Dealership, is the wish you never met them! Unlike in a regular place of business where the business managers call to discuss your option with replacement/return, here they act like babies and hide until (hopefully) you’ll go away. When I called back again to inquire as to the whereabouts of the General Manager, I was told from the service people that there’s nothing they can do. I think that it is time the Chopper started chopping some nonfunctioning staff at this Blue Jeanie Dealership. As for the moron character from these lovable Chopper Commercials, that moron is me, for dealing with this dealership and being tempted by their low payment option. If you buy a Ram truck there, might as well buy yourself a bus pass More
by Towbin Discriminates
Employees Worked With
Cesar Hernandez, Oscar Palma, Michael Rains, Jack Farris
December 15, 2020
Jack in the service department is amazing and took great care of me and my last Ram. I worked with Jonathan (Truly an exception salesman and person) to purchase our new 2500. He was patient, friendly, und care of me and my last Ram. I worked with Jonathan (Truly an exception salesman and person) to purchase our new 2500. He was patient, friendly, understanding and communicative. Took the time to understand our needs and worked his butt off to ensure he found us a car and got us the deal we needed. Jack from service is why I was loyal to Towbin and wanted to buy a car from them, but they worked hard to beat all other deals to ensure I remained a customer. They seem to really understand customer service and hire good people to execute on their brand. We are very happy towbin customers! More
by hawkeychef
Employees Worked With
Jonathan, Jack Farris
September 17, 2020
During our visits to this dealership we dealt with a number of people from JC, Jamael kevin ozzy and Freddy are the names I remember. They waste your time, make you make multiple trips to the dealership number of people from JC, Jamael kevin ozzy and Freddy are the names I remember. They waste your time, make you make multiple trips to the dealership, false promises and even change the papers that you signed after you leave. We had traded my car for a Durango, or so we thought, and had the Durango for almost a month when we got a call from freddy saying he "found another rebate" after we left so he added it to the deal and the bank rejected the offer, but hey I got you approved for less and you just have to sign new papers. We go to sign and it was going to be more expensive!! they raised the interest rate and increased the length of the loan but thought that throwing in things we'd already sign to "for free" would make it all better. When we refused and asked multiple times for my car back ozzy became very unprofessional saying to my fiancee "I'm not going to beg you to buy the car" and stormed out of the room. Not only did they lose my business on that vehicle on that day but they only proved what lying snakes they, Towbin dodge, are. Could not be any less pleased with my experience or their service. I will never go there again and I will not ever recommend their business. A week after the last incident i was contacted by lloyd anderson. I did not take his call as i was very upset. He then texted me the info he wanted to share. I had my fiancee call him to hear out his offer. Lloyd offered exactly what we asked for when we went in the previous 2 times. He explained that freddy had misspoke about changing papers after the signing that it was simply an overlook on their part. Today we were able to go in and sign papers and leave in the Durango in 2 hours as xxxxx to the 12.5 hrs we were there the first time or the 4 hrs the second. We were also able to ensure repercussion for those that need it so nobody else will have deal with that again. I Will recommend anyone to see Lloyd Anderson at towbin. More
by amberterry0311
Employees Worked With
Jamael, JC, kevin, Lloyd anderson, Fredy Alcantar, Kevin Koch
September 03, 2020
Great experience from start to finish with Lloyd Hicks! Went in looking for a used car with a trade in that I was completely upside down on. Lloyd worked with me and actually got me into a new Scat Pack Ch Went in looking for a used car with a trade in that I was completely upside down on. Lloyd worked with me and actually got me into a new Scat Pack Charger. More
by MikeW702
Employees Worked With
Lloyd Hicks
August 31, 2020
This is my second car that I have purchased from Towbin Dodge in the past 5 years . This time my experience was exceptional. Dominik was my sales person. Dominik was very passionate throughout the entire p Dodge in the past 5 years . This time my experience was exceptional. Dominik was my sales person. Dominik was very passionate throughout the entire process. Dominik made me and wife feel very comfortable. We did not feel like we were being rushed or pressured like we have in the past from other dealers. I will definitely be buying again from Towbin Dodge in the future. Thank You again from Reginald Pullins More
by Reginald Pullins
Employees Worked With
Dominik
