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Towbin Kia
Henderson, NV
2,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,255 reviews
November 06, 2020
Overall I found the experience of buying another used car not to be any fun. I guess if you're not buying a new Kia they really don't care what you do.. not to be any fun. I guess if you're not buying a new Kia they really don't care what you do.. More
by MAGNUM081956
Verified CustomerEmployees Worked With
Frank Backus , Kendale Walker, James Barnett
November 06, 2020
This dealership has been great! They are very helpful and never charge for something not listed. Quite often my bill is less than their projection, which is always a pleasant surprise. They have never made m never charge for something not listed. Quite often my bill is less than their projection, which is always a pleasant surprise. They have never made me feel stupid for not knowing much about cars. More
by angelamarcher2007
Employees Worked With
Ed Rocawich, Joe Defalco, Bobby Doyle
November 06, 2020
Hello,We purchased a used Kia Forte. Needed to get a few Hello, We purchased a used Kia Forte. Needed to get a few things resolved after the purchase. After a unpleasant discussion with your sales team this Hello, We purchased a used Kia Forte. Needed to get a few things resolved after the purchase. After a unpleasant discussion with your sales team this matter got resolved the following week. Frank More
by FDDROST
Employees Worked With
Joe Defalco, Cheyenne Thompson
November 06, 2020
There is no reason that labor should costs more than the parts of my car. Very poor business ethics. I paid it of course but because of this will not be a returning customer. Parts were $500 and labor was $ parts of my car. Very poor business ethics. I paid it of course but because of this will not be a returning customer. Parts were $500 and labor was $500, how does that make sense? I just started a business and I made $70,000 in 4 months it’s an online business selling DLC content in a video game. I understand the value or hard work and time and yes I factor that into my pricing for my items online and I do charge a percentage to the customer for the value of my time but NOT 50/50 on service and items. There’s a reason why I made $70,000 in 4 months that’s because the true value and profits is in returning customers. Business ethics. I wasn’t upset the fact that I paid $1,000 I have it so it was no big deal but it turned me off from ever returning. More
by EPRINCE2ND
Employees Worked With
Ed Rocawich, Joe Defalco
November 06, 2020
Excellent service as always with Joe, he takes very good care of my Kia Rondo. Explain the issue and gets my car back to me very quickly. The service is excellent. care of my Kia Rondo. Explain the issue and gets my car back to me very quickly. The service is excellent. More
by Karen
Employees Worked With
Joe Defalco
November 06, 2020
Great service, as always. I waited on vehicle and it went pretty smooth. Joe kept me updated as service progress. He gave me a full detail report also pretty smooth. Joe kept me updated as service progress. He gave me a full detail report also More
by barbara2468
Employees Worked With
Joe Defalco
November 05, 2020
Service dept was amazing, especially Robert... he was very helpful and kept us up-to-date on our vehicle's status. We will definitely be returning to Town in Kia for future services/sales. very helpful and kept us up-to-date on our vehicle's status. We will definitely be returning to Town in Kia for future services/sales. More
by lmmitchell223
Employees Worked With
Bobby Doyle
November 05, 2020
Best dealership in town, great customer service, super friendly super clean place hope stays that way for many years to come. All I can say is thank you guys. friendly super clean place hope stays that way for many years to come. All I can say is thank you guys. More
by Cheechrey
Employees Worked With
Cheyenne Thompson
November 05, 2020
We were so happy to work with such a great salesman in Alex Quintaro. He worked extremely hard to get the deal done and we are happy with both of our purchases! Alex Quintaro. He worked extremely hard to get the deal done and we are happy with both of our purchases! More
by ANDYPARKER1000
Employees Worked With
Jesus, Alex Quintero
