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Towbin Kia

Henderson, NV

3.9
2,255 Reviews

260B N Gibson Rd

Henderson, NV

89014

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Showing 2,255 reviews

September 05, 2020

Nice service and it was fast! Everybody was friendly, I came in before my appointment and my car was ready in less than 30 mins . More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The service department employee guy is not on this list. He was a good!
September 05, 2020

The team was great. Freddie, cheyenne & dezy were great to work with. I would recommend then to my family and friends. I love the Seltos More

by marshahumphries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Briones, Dezreail "Dezy" Davis, Cheyenne Thompson
September 05, 2020

Ed is amazing. Any time I come in to get work done on my car, he makes sure it’s complete and even gives it a wash before returning back to me. More

by LEXRAMIREZ84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich
September 05, 2020

Very friendly staff and offered refreshments for my wait and even offered a ride home overall service was very professional and awesome I will definitely be returning More

by JORDAN101.RJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich
September 04, 2020

Joe Defalco was great to work with. He was friendly, easy to talk to, informative and answered my questions with confident knowledge. He guesses how long it would take and was fairly accurate. The process of More

by DILLONSCOTTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Defalco
September 04, 2020

I have been getting my Kia service here for many years and the service is always excellent, Robert my current service advisor was very professional, friendly and polite, I truly appreciate the free car wa More

by HigherSource
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich, Joe Defalco, Bobby Doyle
September 04, 2020

Have been taking my Mazda CX-9 to this dealer for 9 years. whether it;s Pete Gonzalez, Joe Defalco or Robert, the service is always superior. All total professionals yet personal and courteous.Alwa More

by peterglv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Gonzalez, Joe Defalco, Bobby Doyle
September 04, 2020

Thank you for all the help you gave me. On the Kia sportage that I leased 3 years ago and for helping me to own it now. Everyone was so nice and walked me through. Thanks again. More

by LYDIAHARDROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Briones, Cheyenne Thompson
September 04, 2020

Friendly staff, clean facility. Had tint put on and spare tire kit, handled right away and even washed my car when it was done. so happy! More

by anglsol60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Doyle
September 03, 2020

This is the worst dealership I have ever been to. They did not replace the oil in the engine and it caused the engine to fail. The dealership just lacks candor. Do not go to this dealership unless you w More

by thedentaler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chance, general manager
Sep 04, 2020 -

Towbin Kia responded

Hi Charles/Lauren, I would like to discuss your experience here with the dealership further.. We are most definitely following all COVID19 regulations. I did some research and I thought we had a happy suitable solution for you and your new car. Please call me 702-567-8000 ext 3252

Sep 23, 2020 -

thedentaler responded

I called the dealership to respond to their response. I talked to Barbara. I asked for the extension I was told to contact. She told me that they were having phone issues so she could not transfer the call. I asked her if she could find out who was at that extension. She told me she was in sales and that was not her job. She then wanted to end the conversation. This is just another example of how this dealership operates.

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