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Towbin Kia

Henderson, NV

3.9
2,255 Reviews

260B N Gibson Rd

Henderson, NV

89014

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Showing 2,255 reviews

June 26, 2020

Great service I brought my car in for the first time to Towbin Kia. My check engine light had turned on and I needed it to be checked out. I called and made an appo More

by SANCHEZANDI86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich, Joe Defalco
June 26, 2020

Always great service, always a wonderful greeting. Very trustworthy. Feel so comfortable. Honesty is the best policy. Would recommend this to anyone who is looking for great customer service More

by MARY2PRINCE
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich, Joe Defalco
June 26, 2020

They are very helpful, very quick with the services, very nice, and always there to help you out. Overall very happy with everything, thank you. More

by rsoto5041
Recommend Dealer
Yes
Employees Worked With
Barbara Flowers, James Barnett, Thomas Voltz, Carlos Parker, Joe Defalco, Dezreail "Dezy" Davis
June 25, 2020

I purchased my sportage in 2012 from Tobin Kia in Henderson. I have always had my car serviced at that location. I could not be more pleased with the professional and courtesy given over the years! More

by MYJASON724
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich, Joe Defalco
June 25, 2020

Sales person (Wes) took care usof and knew what we wanted. dealer had the vehicle we wanted with a few exceptions which they added for us. I had to go online to find a satellite tuner and have it installed. More

by jackinnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Diederich, Carlos Parker
June 25, 2020

The Dealership was great found me a car and a deal that was good for me. They also made sure I knew all the ins and outs of my new car. More

by JohnRuiz
Recommend Dealer
Yes
Employees Worked With
Alex Quintero, Dezreail "Dezy" Davis
June 25, 2020

To aggressive. More worried about the sale then the customer. I would of worked with you but learn to focus on the situation then the sale. More

by msmack18
Recommend Dealer
No
Employees Worked With
Carlos Parker
Aug 05, 2020 -

Towbin Kia responded

Hi Valued customer sorry to hear you had less than a truly exceptional experience. I am also sorry to hear that you felt or received any aggressive behavior towards you. We strive to indeed focus on our customers if that did not happen I would like to know more and give my direct and formal apology to you. This feedback helps our team grow and become stronger.

June 25, 2020

Does not respond back after emailing you a service may be needed on your vehicle which is very irritating. Have been reaching out for serval weeks to no avail. More

by jevp
Recommend Dealer
No
Employees Worked With
Peter Gonzalez, Ed Rocawich
June 25, 2020

Check on electronic issues Towbin Kia has handled all my appointments quickly, fairly priced and the interaction with personnel has been very friendly and professional. I highly More

by LLOHMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rocawich
June 25, 2020

Very professional, hard working when it comes to meeting ines financial needs, I just bought my fourth KiaOptima from.this dealership. I have visited other locations and they have never come close to provi More

by SONIA.MIRANDA75
Recommend Dealer
Yes
Employees Worked With
James Barnett, Freddie Briones, Ed Rocawich, Joe Defalco
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