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Towbin Kia
Henderson, NV
2,255 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,255 reviews
June 12, 2020
Professional service The staff is always courteous and professional. Although the wait time may be a bit long, the attitude and service by the staff are worth having my v The staff is always courteous and professional. Although the wait time may be a bit long, the attitude and service by the staff are worth having my vehicle serviced here. More
by THEJB4
Verified CustomerEmployees Worked With
Ed Rocawich, Joe Defalco
June 11, 2020
Great to work with Very nice clean place. People are all very pleasant to deal with and very clean with tables and chairs spaced out more than six feet apart. Very nice clean place. People are all very pleasant to deal with and very clean with tables and chairs spaced out more than six feet apart. More
by hillnospace
Employees Worked With
Ed Rocawich
June 10, 2020
Love my Kia! Lamont (Lucky) Lucket - Sales, was awesome! He was very patient and very accommodating during our time of going back and forth with indecision. Verrry Lamont (Lucky) Lucket - Sales, was awesome! He was very patient and very accommodating during our time of going back and forth with indecision. Verrry patient! Haha! Dezy was also very patient and thorough with explaining the many features of the vehicle. Overall we normally have a good experience when visiting this dealership, which is why we came back. More
by TAV35
Employees Worked With
Lamont Luckett -Sales / 5 Stars , James Barnett, Ed Rocawich, Dezreail "Dezy" Davis
June 10, 2020
Kia Service I brought my car in for service. Ed & the rest of the team do a great job getting it done and as always it was wonderful experience. I brought my car in for service. Ed & the rest of the team do a great job getting it done and as always it was wonderful experience. More
by VEGASRG
Employees Worked With
Ed Rocawich
June 10, 2020
I really appreciate the hand sanitizer and gloves on every table. Unfortunately, 98% of the customers present, and 50% of the employees were not wearing masks. every table. Unfortunately, 98% of the customers present, and 50% of the employees were not wearing masks. More
by lynnkayp
Employees Worked With
Ed Rocawich
June 10, 2020
I was not happy with the car wash I received. It looked the car was just hosed down and nothing else. All the bugs that was on the car was not scrubbed. The car still looked dirty. the car was just hosed down and nothing else. All the bugs that was on the car was not scrubbed. The car still looked dirty. More
by rruma0310
Employees Worked With
Joe Defalco
June 10, 2020
Joe was kind, professional, and courteous. The shop was busy that day, so he let me know it would be about an hour and a half. I told him I was prepared for that and had brought my tablet so I could study busy that day, so he let me know it would be about an hour and a half. I told him I was prepared for that and had brought my tablet so I could study for school. He showed me where I would be comfortable and where I could find some cappuccino! Very nice. More
by TAMIBECK1
Employees Worked With
Joe Defalco
June 10, 2020
EXCELLENT! I was in the market for a new Kia so I turned to Ed & Joe in the service dept. at the valley auto mall on Gibson Rd. for advice. Both of them have bee I was in the market for a new Kia so I turned to Ed & Joe in the service dept. at the valley auto mall on Gibson Rd. for advice. Both of them have been so cordial, helpful & honest with us for the 6 yrs. we owned our soul that we thought we'd ask who they would use & recommend as an honest salesperson. Joe was busy so Ed walked me over & introduced me to T & Warren. That certainly was a great choice. Very happy with both of them. I feel they both worked with me & gave me the best deal possible according to my circumstances. Dezy was also so sweet. She actually called me as I was filling this out. She answered all the questions I had. I always feel very comfortable when going in for service. More
by PVCOCOA30
Employees Worked With
James Barnett, Ed Rocawich, Joe Defalco, Warren Daerda, Dezreail "Dezy" Davis
June 10, 2020
Marys Car Alex our sales rep. was AWESOME!! everything went smooth. Would buy again in the future. The Sportage is perfect for what we were looking for. Alex our sales rep. was AWESOME!! everything went smooth. Would buy again in the future. The Sportage is perfect for what we were looking for. More
by DY_TDD
Employees Worked With
Alex Quintero
June 10, 2020
Replaced battery on warranty Emergency battery brake down. Called Ed Rocawich. He said to come right in, don't turn the car off. The battery was on warranty and was replaced in Emergency battery brake down. Called Ed Rocawich. He said to come right in, don't turn the car off. The battery was on warranty and was replaced in about an hour. Thank you Ed! More
by JALABARBARA
Employees Worked With
Ed Rocawich
