Towbin Kia

Towbin Kia was absolutely fantastic in my car's routine service. They actually came to the house and pick the car up. They completed the service within 3 hours and return my car home in great shape. I than service. They actually came to the house and pick the car up. They completed the service within 3 hours and return my car home in great shape. I thank them so much for their consideration during this difficult time. More

Joe d. Always does an amazing job taking care of me at service. Since I always seem to beat up my tires I get to visit often. service. Since I always seem to beat up my tires I get to visit often. More

Very polite, friendly and helpful. Great service. I went in for an oil change. It was a reasonable price with the added discount. I will definitely recommend you to family and friends. in for an oil change. It was a reasonable price with the added discount. I will definitely recommend you to family and friends. More

I was told by a tire shop that i needed new rotors and tires, so i called Towbin Kia to get an official opinion. Peter answered and said I could come in and he could take care of me right away. After insp tires, so i called Towbin Kia to get an official opinion. Peter answered and said I could come in and he could take care of me right away. After inspecting my car he told me the truth about what i really needed. Saved me a couple hundred dollars and made sure my car was up to date with check ups. So thankful for Peter and Towbin Kia! More

Not a great experience I leased a brand new 2020 Sportage. Within weeks of having it, I noticed the air conditioning was not blowing cool air. There is a smart air system so I leased a brand new 2020 Sportage. Within weeks of having it, I noticed the air conditioning was not blowing cool air. There is a smart air system so I thought it might have something to do with that. When I got my oil changed, I asked them to take a look at it. They said it was fine and it will get cooler once the weather gets warmer. A couple weeks later when it did get warmer, it still was not working. I dropped the car off to have it looked at again. 3 hours went by without any call from the service team. I reached out and reception told me they had closed and they didn't know anything about my car. This is my family's only car and no arrangements were made by the dealership to keep the car. Once I finally got in touch with someone from service they said they were still working on it and I could pick up a loaner car. I picked up the loaner car, which was a sedan, and walked out with a service team member, as they were actually closed and it was his time to leave (Saturday). I wasn't even 10 mins away when the low tire pressure went on. Thinking I would just add air myself, I didn't think of it much until another dash light came on. The tires had nitrogen so I couldn't even add air. After we determined it was not safe to drive and the dealership was closed for the next 2 days, I had someone follow me back to the dealership to drop the car off. I had to make other arrangements to get to work. This loaner car should not have been given out with low tire pressure. I did get the loaner car back on Monday afternoon. I got a call that they needed to order a part for the car on Tuesday and would take a few days and even after multiple attempts I did not hear back from Kia service until the following Wednesday. It is very clear that there was not a through inspection when they leased out the car and then again when my oil was changed. If an entire electrical system isn't working/hooked up then that should have been known from the beginning and not leased out. I am very disappointed in the all around service I have had through Kia. More

My oil and tire change went great! Very happy with the efficiency of my service. Ed was amazing at keeping me updated every step of the way. Thank you! efficiency of my service. Ed was amazing at keeping me updated every step of the way. Thank you! More

What can I say, the best place for service!!!! Friendly , clean and alot if smiles especially during this time!! Ed is the best!! Always a kind and smiles kind if guy!! Kudos to having him as an employee! M clean and alot if smiles especially during this time!! Ed is the best!! Always a kind and smiles kind if guy!! Kudos to having him as an employee! My car and I are treated well in this place!!☺ More

Thank you so much Ed is awesome he always takes care of my service. I appreciate the service there every time I go there thanks my service. I appreciate the service there every time I go there thanks More

Ed is the best Service writer Ed is super. Car was done properly and on time. GREAT service guys!!!! Also washed car. Will be back for all our service needs. Service writer Ed is super. Car was done properly and on time. GREAT service guys!!!! Also washed car. Will be back for all our service needs. More

barbara flowers Barbara went above and beyond to make this sale happen. she drove here twice and it's not close to your dealership. other than the original misquot Barbara went above and beyond to make this sale happen. she drove here twice and it's not close to your dealership. other than the original misquote, she handled everything else perfectly and we were very grateful to her for her warmth and professionalism. lisa watson More