Tower Honda of Longview - Service Center

Fast and friendly service. Gave information about the vehicle health and steps needed to keep a healthy vehicle Gave information about the vehicle health and steps needed to keep a healthy vehicle More

As usual, the staff introduced himself first and explained what happened next. It was great! explained what happened next. It was great! More

Very good everything now working Better than expected Thanks for the good service and respondr Thanks for the good service and respondr More

Gary Carson and Richard Comer always do a superb job on car. It is repaired correctly and delivered on time as promised. car. It is repaired correctly and delivered on time as promised. More

Tower Honda always has great service. The wait time is minimal and they are all very courteous. The wait time is minimal and they are all very courteous. More

Great experience! It was my first visit to get maintenance, it was quick and easy! It was my first visit to get maintenance, it was quick and easy! More

My visit was great. I was treated very well and with respect They even knew my name. I was treated very well and with respect They even knew my name. More

They were Efficient and courteous. They checked in with me several times while I was waiting. They checked in with me several times while I was waiting. More

I am extremely disappointed and concerned about my recent visit to this dealership. The sales staff were rude and pushy, and the cars on the lot were overpriced and in poor condition. I would strongly advise visit to this dealership. The sales staff were rude and pushy, and the cars on the lot were overpriced and in poor condition. I would strongly advise others to stay away from this dealership as it seems like they are more interested in making a quick sale than providing a positive customer experience. More

Its all about sales, forget service afterwards Danny Benage, General Manager,Ken Bachus, Service Manager and Shannon Gonzalez, Service Advisor have all managed to show me that all this dealership Danny Benage, General Manager,Ken Bachus, Service Manager and Shannon Gonzalez, Service Advisor have all managed to show me that all this dealership is interested in is sales. After sales servicing has been shoddy and slipshod, often being met with "can't duplicate, can't fix, not covered or just plain old slapshod maintenance, requiring multiple trips to have repaired properly. Danny Benage's latest "cure" is to trade in my 2019 Insight for a new vehicle "that I might like better". He totally misses out that what I would like better is quality service, not excuses and blowoffs. More